Communication training in nursing may damage your health and enthusiasm: some warnings

The purpose of this paper is to outline and discuss some of the fundamental theoretical and practical considerations bearing on the teaching of communications skills to nurses. Although evidence exists that communications training is needed, and welcomed by both nurses and nurse managers, implementa...

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Bibliographic Details
Published in:Journal of advanced nursing 1987-05, Vol.12 (3), p.281-290
Main Authors: Fielding, R. G., Llewelyn, S. P.
Format: Article
Language:English
Subjects:
Communication
Health Services Administration
Humans
Models, Theoretical
Nurse Administrators
Nursing
Nursing Staff - education
Nursing Theory
Organizational Objectives
United Kingdom
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Summary:The purpose of this paper is to outline and discuss some of the fundamental theoretical and practical considerations bearing on the teaching of communications skills to nurses. Although evidence exists that communications training is needed, and welcomed by both nurses and nurse managers, implementation of training schemes without consideration of a number of critical issues is likely to result in only partial success, or even complete failure. The issues identified and discussed in this paper are the need for accurate assessment and evaluation, the need to understand and take into accountresistance to change at the level of both the individual and the organization, and most pervasively, the need for a clear relationship between theory and practice.
ISSN:0309-2402
1365-2648
DOI:10.1111/j.1365-2648.1987.tb01334.x