A New Look at Psychological Climate and Its Relationship to Job Involvement, Effort, and Performance

This study investigated the process by which employee perceptions of the organizational environment are related to job involvement, effort, and performance. The researchers developed an operational definition of psychological climate that was based on how employees perceive aspects of the organizati...

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Bibliographic Details
Published in:Journal of applied psychology 1996-08, Vol.81 (4), p.358-368
Main Authors: Brown, Steven P, Leigh, Thomas W
Format: Article
Language:English
Subjects:
Adult
Biological and medical sciences
Competitive advantage
Efficiency, Organizational
Employee Attitudes
Employee involvement
Employees
Employment
Ethnography
Female
Fundamental and applied biological sciences. Psychology
Human
Humans
Job Involvement
Job Performance
Male
Occupational psychology
Organizational Climate
Organizational Culture
Organizational environment
Perception
Perceptions
Psychological safety
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Relationship
Sales Personnel
Salespeople
Self expression
Valuation
Work condition. Job performance. Stress
Work environment
Work motivation
Working Conditions
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Summary:This study investigated the process by which employee perceptions of the organizational environment are related to job involvement, effort, and performance. The researchers developed an operational definition of psychological climate that was based on how employees perceive aspects of the organizational environment and interpret them in relation to their own well-being. Perceived psychological climate was then related to job involvement, effort, and performance in a path-analytic framework. Results showed that perceptions of a motivating and involving psychological climate were related to job involvement, which in turn was related to effort. Effort was also related to work performance. Results revealed that a modest but statistically significant effect of job involvement on performance became nonsignificant when effort was inserted into the model, indicating the mediating effect of effort on the relationship. The results cross-validated well across 2 samples of outside salespeople, indicating that relationships are generalizable across these different sales contexts.
ISSN:0021-9010
1939-1854
DOI:10.1037/0021-9010.81.4.358