Development and Testing of an Organizational Job Satisfaction Tool: Increasing Precision for Strategic Improvements

Objective: This article describes the development and testing of a new instrument that measures organizational job satisfaction (OJS). Background: Nurse satisfaction includes 2 different types of satisfaction: OJS and professional work satisfaction. To obtain valid results, each type must be measure...

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Bibliographic Details
Published in:The Journal of nursing administration 2011-01, Vol.41 (1), p.15-22
Main Authors: Lacey, Susan R., Teasley, Susan L., Cox, Karen S., Olney, Adrienne, Kramer, Marlene, Schmalenberg, Claudia
Format: Article
Language:English
Subjects:
Analysis of Variance
Attitude of Health Personnel
Factor Analysis, Statistical
Health Facility Environment - organization & administration
Humans
Job Satisfaction
Measuring instruments
Nurse's Role - psychology
Nurses
Nursing
Nursing Administration Research
Nursing Methodology Research
Nursing Staff, Hospital - organization & administration
Nursing Staff, Hospital - psychology
Organizational Culture
Professional Autonomy
Professional Competence
Qualitative Research
Salaries and Fringe Benefits
Surveys and Questionnaires - standards
United States
Work environment
Workload - psychology
Workload - statistics & numerical data
Workplace - organization & administration
Workplace - psychology
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Summary:Objective: This article describes the development and testing of a new instrument that measures organizational job satisfaction (OJS). Background: Nurse satisfaction includes 2 different types of satisfaction: OJS and professional work satisfaction. To obtain valid results, each type must be measured correctly. Methods: A metasynthesis of OJS was conducted from 3 sources: nurse satisfaction instruments, attributes present in recruitment advertisements, and nursing comments from a national survey. A cross-walk of these sources provided 17 consistent OJS satisfiers. A survey of 10,000 nurses identified the importance of these satisfiers. Results: Cronbach α for the scale was .85. The satisfiers were grouped into 3 categories: universally important, moderately important, and unimportant. Conclusions: A synthesis from 3 sources, including identification of important satisfiers, provides validity for the OJS scale. The scale is a reliable and valid tool used to assess and evaluate strategies to improve the nurses' work environment.
ISSN:0002-0443
1539-0721
DOI:10.1097/NNA.0b013e3182002871