Communicating in a healthcare setting with people who have hearing loss

Difficulties facing deaf people in healthcare situations and how staff can meet their communication needs. Impact of the environment such as noise and lighting, use of loop systems at reception desks, arranging waiting rooms to aid lipreading, and using specialist communication support staff such as...

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Bibliographic Details
Published in:BMJ (Online) 2010-10, Vol.341 (7775), p.726-729
Main Authors: Middleton, A, Niruban, A, Girling, G
Format: Article
Language:English
Online Access:Get full text
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Summary:Difficulties facing deaf people in healthcare situations and how staff can meet their communication needs. Impact of the environment such as noise and lighting, use of loop systems at reception desks, arranging waiting rooms to aid lipreading, and using specialist communication support staff such as lipspeakers are described, with case studies. Tips for communicating with deaf patients are presented. [(BNI unique abstract)] 32 references
ISSN:0959-8138