Correlates of consumer satisfaction with outpatient therapy assessed by postcards

This paper presents research findings on the effect of numerous psychotherapy variables on clients' satisfaction with psychotherapy in an outpatient unit of a community mental health center. The surprising result is that so few variables had any significant impact. Those that did have an impact...

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Bibliographic Details
Published in:Community mental health journal 1977-01, Vol.13 (1), p.37-45
Main Authors: Frank, R, Salzman, K, Fergus, E
Format: Article
Language:English
Subjects:
Age Factors
Ambulatory Care
Client Satisfaction
Community Mental Health Services
Consumer Behavior
Evaluation Studies as Topic
Female
Humans
Length of Stay
Male
Michigan
Outpatients
Postal Service
Professional-Patient Relations
Psychology
Psychotherapy
Psychotherapy, Group
Sex Factors
Social Work, Psychiatric
Students
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Summary:This paper presents research findings on the effect of numerous psychotherapy variables on clients' satisfaction with psychotherapy in an outpatient unit of a community mental health center. The surprising result is that so few variables had any significant impact. Those that did have an impact raise some questions about the value of certain kinds of therapy.
ISSN:0010-3853
1573-2789
DOI:10.1007/BF01419914