JOB ENGAGEMENT: ANTECEDENTS AND EFFECTS ON JOB PERFORMANCE

We theorize that engagement, conceptualized as the investment of an individual's complete self into a role, provides a more comprehensive explanation of relationships with performance than do well-known concepts that reflect narrower aspects of the individual's self. Results of a study of...

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Bibliographic Details
Published in:Academy of Management journal 2010-06, Vol.53 (3), p.617-635
Main Authors: Rich, Bruce Louis, Lepine, Jeffrey A, Crawford, Eean R
Format: Article
Language:English
Subjects:
Employee involvement
Engagement
Individual behaviour
Job performance
Job satisfaction
Management research
Organizational behavior
Organizational behaviour
Professional relationships
Studies
Work motivation
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Summary:We theorize that engagement, conceptualized as the investment of an individual's complete self into a role, provides a more comprehensive explanation of relationships with performance than do well-known concepts that reflect narrower aspects of the individual's self. Results of a study of 245 firefighters and their supervisors supported our hypotheses that engagement mediates relationships between value congruence, perceived organizational support, and core self-evaluations, and two job performance dimensions: task performance and organizational citizenship behavior. Job involvement, job satisfaction, and intrinsic motivation were included as mediators but did not exceed engagement in explaining relationships among the antecedents and performance outcomes. [PUBLICATION ABSTRACT]
ISSN:0001-4273
1948-0989
DOI:10.5465/AMJ.2010.51468988