Gossip in Organizations: Contexts, Consequences, and Controversies

This article examines the key themes surrounding gossip including its contexts, the various outcomes (positive and negative) of gossip, as well as a selection of challenges and controversies. The challenges that are highlighted revolve around definitional issues, methodological approaches, and ethic...

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Bibliographic Details
Published in:Group & organization management 2010-08, Vol.35 (4), p.371-390
Main Authors: Michelson, Grant, van Iterson, Ad, Waddington, Kathryn
Format: Article
Language:English
Subjects:
Business ethics
Conversation
Corporate culture
Ethics
Gossip
Interpersonal relations
Methodology
Organizations
Perception of others
process orientation
Social relations
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Summary:This article examines the key themes surrounding gossip including its contexts, the various outcomes (positive and negative) of gossip, as well as a selection of challenges and controversies. The challenges that are highlighted revolve around definitional issues, methodological approaches, and ethical considerations. The authors’ analysis suggests that the characteristics and features of gossip lend itself to a process-oriented approach whereby the beginning and, particularly, end points of gossip are not always easily identified. Gossip about a subject or person can temporarily disappear only for it to resurface at some later stage. In addition, questions pertaining to the effects of gossip and ethical-based arguments depend on the nature of the relationships within the gossip triad (gossiper, listener/respondent, and target).
ISSN:1059-6011
1552-3993
DOI:10.1177/1059601109360389