Exploring sustainability management for telecommunications services: A case study of two Korean companies

The concept of corporate sustainability management (CSM) has been widely addressed in academic and business fields. Many companies now implement CSM, and CSM performance can be a good reference for investors to assess a company. In spite of its importance and prevailing presence, few studies have be...

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Bibliographic Details
Published in:Journal of world business : JWB 2010-10, Vol.45 (4), p.415-421
Main Authors: Kang, Yoolee, Ryu, Min-Ho, Kim, Seongcheol
Format: Article
Language:English
Subjects:
Business management
Business practices
Case study
Corporate social responsibility
Corporate sustainability management (CSM)
Corporate sustainability management (CSM) Telecommunications services Telecommunications sustainability management index (TSMI) Case study
Management techniques
Planning methods
South Korea
Studies
Sustainability
Sustainability management
Telecommunications industry
Telecommunications services
Telecommunications sustainability management index (TSMI)
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Summary:The concept of corporate sustainability management (CSM) has been widely addressed in academic and business fields. Many companies now implement CSM, and CSM performance can be a good reference for investors to assess a company. In spite of its importance and prevailing presence, few studies have been done on the sustainability management of telecommunications companies. In this paper, we explore the sustainability of two Korean telecommunications companies (telcos) by developing and applying a new integrated sustainability management index. We expect that our findings can be a good start for further practices and research in sustainability management for telecommunications services.
ISSN:1090-9516
1878-5573
DOI:10.1016/j.jwb.2009.08.003