Loading…

Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital

Background  Family‐centred service (FCS) provision has long since been acknowledged as the ‘best‐practice’ model within paediatric rehabilitation with numerous reported benefits for both the child and their family. Although family‐centred care continues to be investigated worldwide using the Measure...

Full description

Saved in:
Bibliographic Details
Published in:Child : care, health & development health & development, 2011-01, Vol.37 (1), p.64-73
Main Authors: Dickens, K., Matthews, L. R., Thompson, J.
Format: Article
Language:English
Subjects:
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by cdi_FETCH-LOGICAL-c4485-7079f7e45c67d8dd69d898741bb3465b0f401938811b549cf9511bcea471f51c3
cites
container_end_page 73
container_issue 1
container_start_page 64
container_title Child : care, health & development
container_volume 37
creator Dickens, K.
Matthews, L. R.
Thompson, J.
description Background  Family‐centred service (FCS) provision has long since been acknowledged as the ‘best‐practice’ model within paediatric rehabilitation with numerous reported benefits for both the child and their family. Although family‐centred care continues to be investigated worldwide using the Measure of Processes of Care (MPOC) survey, to date only two published studies have been conducted within an Australian context, neither of which were within a hospital setting. As a large number of Australian children attend hospital clinics to receive rehabilitation services, research that investigates FCS within this type of environment is required. This study investigated parent and service providers' perceptions of FCS provision within a large Australian metropolitan children's teaching hospital using the MPOC survey. Methods  A total of 100 parents/caregivers (34% response rate) whose child had accessed hospital paediatric rehabilitation services over a 12‐month period completed the MPOC‐20 survey. Thirty‐two completed MPOC‐SP surveys (80% response rate) were received from the hospital's rehabilitation service providers. Qualitative data were sourced from service providers on their understanding of the term FCS. Results  Parents' perceptions of FCS provision were generally positive, rating Respectful and Supportive Care the highest and Providing General Information the lowest. No significant differences were indentified in relation to location of residence, type of disability or number of disabilities per child. Service providers also rated Providing General Information the lowest and felt Treating People Respectfully was strength in the provision of services. Extended responses from service providers indicated that although they possessed a sound understanding of the meaning of FCS, delivering flexible and accessible services and fostering effective communication among all partners were not widely expressed themes. Conclusions  These results show consistent strengths and weaknesses in FCS provision to children with disabilities and their families and the need to further address the demand for adequate provision of general information.
doi_str_mv 10.1111/j.1365-2214.2010.01125.x
format article
fullrecord <record><control><sourceid>proquest_pubme</sourceid><recordid>TN_cdi_proquest_miscellaneous_856047956</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>856047956</sourcerecordid><originalsourceid>FETCH-LOGICAL-c4485-7079f7e45c67d8dd69d898741bb3465b0f401938811b549cf9511bcea471f51c3</originalsourceid><addsrcrecordid>eNqFkk2P0zAQhiMEYsvCX0AWl55S7MSfBw6ognZRBXvgQ9qL5diTrUuaZO20tH9ifzMO3e2By87Fo5nnndHIb5YhgmckxfvNjJSc5UVB6KzAqYoJKdjs8CybnBvPswkuMcuJ5MVF9irGDU7BKX6ZXRSYlwIXbJLdX5sA7YBM61CEsPcWUB-6vXcQ4hT1ECz0g-_aiALcmuB8e4uGNSAHjd9DOKKuRrXZ-uaY2zQogEO9AefNELxNmrWpfOMHM8543BCRb5FBdu0bl7ZPI1p3sU9Q8zp7UZsmwpuH9zL78fnT9_kyX31bXM0_rnJLqWS5wELVAiizXDjpHFdOKikoqaqSclbhmmKiSikJqRhVtlYsZRYMFaRmxJaX2fQ0N916t4M46K2PFprGtNDtopaMYyoU40-TpWICK06fJgvClFS4TOS7_8hNtwttOlhLImkhJVYJevsA7aotON0HvzXhqB__LgEfTsAf38Dx3CdYjx7RGz1aQY9W0KNH9D-P6IOez5djlvT5Se_jAIez3oTfmotSMP3r60Jff1kubn7eUL0q_wKwkL86</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>818428809</pqid></control><display><type>article</type><title>Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital</title><source>Applied Social Sciences Index &amp; Abstracts (ASSIA)</source><source>Wiley-Blackwell Read &amp; Publish Collection</source><creator>Dickens, K. ; Matthews, L. R. ; Thompson, J.</creator><creatorcontrib>Dickens, K. ; Matthews, L. R. ; Thompson, J.</creatorcontrib><description>Background  Family‐centred service (FCS) provision has long since been acknowledged as the ‘best‐practice’ model within paediatric rehabilitation with numerous reported benefits for both the child and their family. Although family‐centred care continues to be investigated worldwide using the Measure of Processes of Care (MPOC) survey, to date only two published studies have been conducted within an Australian context, neither of which were within a hospital setting. As a large number of Australian children attend hospital clinics to receive rehabilitation services, research that investigates FCS within this type of environment is required. This study investigated parent and service providers' perceptions of FCS provision within a large Australian metropolitan children's teaching hospital using the MPOC survey. Methods  A total of 100 parents/caregivers (34% response rate) whose child had accessed hospital paediatric rehabilitation services over a 12‐month period completed the MPOC‐20 survey. Thirty‐two completed MPOC‐SP surveys (80% response rate) were received from the hospital's rehabilitation service providers. Qualitative data were sourced from service providers on their understanding of the term FCS. Results  Parents' perceptions of FCS provision were generally positive, rating Respectful and Supportive Care the highest and Providing General Information the lowest. No significant differences were indentified in relation to location of residence, type of disability or number of disabilities per child. Service providers also rated Providing General Information the lowest and felt Treating People Respectfully was strength in the provision of services. Extended responses from service providers indicated that although they possessed a sound understanding of the meaning of FCS, delivering flexible and accessible services and fostering effective communication among all partners were not widely expressed themes. Conclusions  These results show consistent strengths and weaknesses in FCS provision to children with disabilities and their families and the need to further address the demand for adequate provision of general information.</description><identifier>ISSN: 0305-1862</identifier><identifier>EISSN: 1365-2214</identifier><identifier>DOI: 10.1111/j.1365-2214.2010.01125.x</identifier><identifier>PMID: 20637025</identifier><identifier>CODEN: CCHDDH</identifier><language>eng</language><publisher>Oxford, UK: Blackwell Publishing Ltd</publisher><subject>Attitude of Health Personnel ; Attitude to Health ; Australian ; Child ; Child Health Services - standards ; Children ; Children with disabilities ; Delivery of Health Care - standards ; disability ; Disabled Children - rehabilitation ; Families &amp; family life ; Family (Sociological Unit) ; family-centred ; Female ; hospital ; Hospitals ; Hospitals, Pediatric ; Hospitals, Teaching ; Humans ; Male ; New South Wales ; paediatric ; Parents ; Parents - psychology ; Pediatrics ; Perceptions ; Professional-Family Relations ; Rehabilitation ; Response rate ; Response Rates (Questionnaires) ; Surveys and Questionnaires</subject><ispartof>Child : care, health &amp; development, 2011-01, Vol.37 (1), p.64-73</ispartof><rights>2010 Blackwell Publishing Ltd</rights><rights>2010 Blackwell Publishing Ltd.</rights><rights>Copyright Blackwell Publishing Ltd. Jan 2011</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c4485-7079f7e45c67d8dd69d898741bb3465b0f401938811b549cf9511bcea471f51c3</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,780,784,27924,27925,30999,31000</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/20637025$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Dickens, K.</creatorcontrib><creatorcontrib>Matthews, L. R.</creatorcontrib><creatorcontrib>Thompson, J.</creatorcontrib><title>Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital</title><title>Child : care, health &amp; development</title><addtitle>Child Care Health Dev</addtitle><description>Background  Family‐centred service (FCS) provision has long since been acknowledged as the ‘best‐practice’ model within paediatric rehabilitation with numerous reported benefits for both the child and their family. Although family‐centred care continues to be investigated worldwide using the Measure of Processes of Care (MPOC) survey, to date only two published studies have been conducted within an Australian context, neither of which were within a hospital setting. As a large number of Australian children attend hospital clinics to receive rehabilitation services, research that investigates FCS within this type of environment is required. This study investigated parent and service providers' perceptions of FCS provision within a large Australian metropolitan children's teaching hospital using the MPOC survey. Methods  A total of 100 parents/caregivers (34% response rate) whose child had accessed hospital paediatric rehabilitation services over a 12‐month period completed the MPOC‐20 survey. Thirty‐two completed MPOC‐SP surveys (80% response rate) were received from the hospital's rehabilitation service providers. Qualitative data were sourced from service providers on their understanding of the term FCS. Results  Parents' perceptions of FCS provision were generally positive, rating Respectful and Supportive Care the highest and Providing General Information the lowest. No significant differences were indentified in relation to location of residence, type of disability or number of disabilities per child. Service providers also rated Providing General Information the lowest and felt Treating People Respectfully was strength in the provision of services. Extended responses from service providers indicated that although they possessed a sound understanding of the meaning of FCS, delivering flexible and accessible services and fostering effective communication among all partners were not widely expressed themes. Conclusions  These results show consistent strengths and weaknesses in FCS provision to children with disabilities and their families and the need to further address the demand for adequate provision of general information.</description><subject>Attitude of Health Personnel</subject><subject>Attitude to Health</subject><subject>Australian</subject><subject>Child</subject><subject>Child Health Services - standards</subject><subject>Children</subject><subject>Children with disabilities</subject><subject>Delivery of Health Care - standards</subject><subject>disability</subject><subject>Disabled Children - rehabilitation</subject><subject>Families &amp; family life</subject><subject>Family (Sociological Unit)</subject><subject>family-centred</subject><subject>Female</subject><subject>hospital</subject><subject>Hospitals</subject><subject>Hospitals, Pediatric</subject><subject>Hospitals, Teaching</subject><subject>Humans</subject><subject>Male</subject><subject>New South Wales</subject><subject>paediatric</subject><subject>Parents</subject><subject>Parents - psychology</subject><subject>Pediatrics</subject><subject>Perceptions</subject><subject>Professional-Family Relations</subject><subject>Rehabilitation</subject><subject>Response rate</subject><subject>Response Rates (Questionnaires)</subject><subject>Surveys and Questionnaires</subject><issn>0305-1862</issn><issn>1365-2214</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2011</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><recordid>eNqFkk2P0zAQhiMEYsvCX0AWl55S7MSfBw6ognZRBXvgQ9qL5diTrUuaZO20tH9ifzMO3e2By87Fo5nnndHIb5YhgmckxfvNjJSc5UVB6KzAqYoJKdjs8CybnBvPswkuMcuJ5MVF9irGDU7BKX6ZXRSYlwIXbJLdX5sA7YBM61CEsPcWUB-6vXcQ4hT1ECz0g-_aiALcmuB8e4uGNSAHjd9DOKKuRrXZ-uaY2zQogEO9AefNELxNmrWpfOMHM8543BCRb5FBdu0bl7ZPI1p3sU9Q8zp7UZsmwpuH9zL78fnT9_kyX31bXM0_rnJLqWS5wELVAiizXDjpHFdOKikoqaqSclbhmmKiSikJqRhVtlYsZRYMFaRmxJaX2fQ0N916t4M46K2PFprGtNDtopaMYyoU40-TpWICK06fJgvClFS4TOS7_8hNtwttOlhLImkhJVYJevsA7aotON0HvzXhqB__LgEfTsAf38Dx3CdYjx7RGz1aQY9W0KNH9D-P6IOez5djlvT5Se_jAIez3oTfmotSMP3r60Jff1kubn7eUL0q_wKwkL86</recordid><startdate>201101</startdate><enddate>201101</enddate><creator>Dickens, K.</creator><creator>Matthews, L. R.</creator><creator>Thompson, J.</creator><general>Blackwell Publishing Ltd</general><scope>BSCLL</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>7QJ</scope><scope>7X8</scope><scope>ASE</scope><scope>FPQ</scope><scope>K6X</scope></search><sort><creationdate>201101</creationdate><title>Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital</title><author>Dickens, K. ; Matthews, L. R. ; Thompson, J.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c4485-7079f7e45c67d8dd69d898741bb3465b0f401938811b549cf9511bcea471f51c3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2011</creationdate><topic>Attitude of Health Personnel</topic><topic>Attitude to Health</topic><topic>Australian</topic><topic>Child</topic><topic>Child Health Services - standards</topic><topic>Children</topic><topic>Children with disabilities</topic><topic>Delivery of Health Care - standards</topic><topic>disability</topic><topic>Disabled Children - rehabilitation</topic><topic>Families &amp; family life</topic><topic>Family (Sociological Unit)</topic><topic>family-centred</topic><topic>Female</topic><topic>hospital</topic><topic>Hospitals</topic><topic>Hospitals, Pediatric</topic><topic>Hospitals, Teaching</topic><topic>Humans</topic><topic>Male</topic><topic>New South Wales</topic><topic>paediatric</topic><topic>Parents</topic><topic>Parents - psychology</topic><topic>Pediatrics</topic><topic>Perceptions</topic><topic>Professional-Family Relations</topic><topic>Rehabilitation</topic><topic>Response rate</topic><topic>Response Rates (Questionnaires)</topic><topic>Surveys and Questionnaires</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Dickens, K.</creatorcontrib><creatorcontrib>Matthews, L. R.</creatorcontrib><creatorcontrib>Thompson, J.</creatorcontrib><collection>Istex</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>Applied Social Sciences Index &amp; Abstracts (ASSIA)</collection><collection>MEDLINE - Academic</collection><collection>British Nursing Index</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>British Nursing Index</collection><jtitle>Child : care, health &amp; development</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Dickens, K.</au><au>Matthews, L. R.</au><au>Thompson, J.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital</atitle><jtitle>Child : care, health &amp; development</jtitle><addtitle>Child Care Health Dev</addtitle><date>2011-01</date><risdate>2011</risdate><volume>37</volume><issue>1</issue><spage>64</spage><epage>73</epage><pages>64-73</pages><issn>0305-1862</issn><eissn>1365-2214</eissn><coden>CCHDDH</coden><abstract>Background  Family‐centred service (FCS) provision has long since been acknowledged as the ‘best‐practice’ model within paediatric rehabilitation with numerous reported benefits for both the child and their family. Although family‐centred care continues to be investigated worldwide using the Measure of Processes of Care (MPOC) survey, to date only two published studies have been conducted within an Australian context, neither of which were within a hospital setting. As a large number of Australian children attend hospital clinics to receive rehabilitation services, research that investigates FCS within this type of environment is required. This study investigated parent and service providers' perceptions of FCS provision within a large Australian metropolitan children's teaching hospital using the MPOC survey. Methods  A total of 100 parents/caregivers (34% response rate) whose child had accessed hospital paediatric rehabilitation services over a 12‐month period completed the MPOC‐20 survey. Thirty‐two completed MPOC‐SP surveys (80% response rate) were received from the hospital's rehabilitation service providers. Qualitative data were sourced from service providers on their understanding of the term FCS. Results  Parents' perceptions of FCS provision were generally positive, rating Respectful and Supportive Care the highest and Providing General Information the lowest. No significant differences were indentified in relation to location of residence, type of disability or number of disabilities per child. Service providers also rated Providing General Information the lowest and felt Treating People Respectfully was strength in the provision of services. Extended responses from service providers indicated that although they possessed a sound understanding of the meaning of FCS, delivering flexible and accessible services and fostering effective communication among all partners were not widely expressed themes. Conclusions  These results show consistent strengths and weaknesses in FCS provision to children with disabilities and their families and the need to further address the demand for adequate provision of general information.</abstract><cop>Oxford, UK</cop><pub>Blackwell Publishing Ltd</pub><pmid>20637025</pmid><doi>10.1111/j.1365-2214.2010.01125.x</doi><tpages>10</tpages></addata></record>
fulltext fulltext
identifier ISSN: 0305-1862
ispartof Child : care, health & development, 2011-01, Vol.37 (1), p.64-73
issn 0305-1862
1365-2214
language eng
recordid cdi_proquest_miscellaneous_856047956
source Applied Social Sciences Index & Abstracts (ASSIA); Wiley-Blackwell Read & Publish Collection
subjects Attitude of Health Personnel
Attitude to Health
Australian
Child
Child Health Services - standards
Children
Children with disabilities
Delivery of Health Care - standards
disability
Disabled Children - rehabilitation
Families & family life
Family (Sociological Unit)
family-centred
Female
hospital
Hospitals
Hospitals, Pediatric
Hospitals, Teaching
Humans
Male
New South Wales
paediatric
Parents
Parents - psychology
Pediatrics
Perceptions
Professional-Family Relations
Rehabilitation
Response rate
Response Rates (Questionnaires)
Surveys and Questionnaires
title Parent and service providers' perceptions regarding the delivery of family-centred paediatric rehabilitation services in a children's hospital
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-25T04%3A39%3A02IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_pubme&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Parent%20and%20service%20providers'%20perceptions%20regarding%20the%20delivery%20of%20family-centred%20paediatric%20rehabilitation%20services%20in%20a%20children's%20hospital&rft.jtitle=Child%20:%20care,%20health%20&%20development&rft.au=Dickens,%20K.&rft.date=2011-01&rft.volume=37&rft.issue=1&rft.spage=64&rft.epage=73&rft.pages=64-73&rft.issn=0305-1862&rft.eissn=1365-2214&rft.coden=CCHDDH&rft_id=info:doi/10.1111/j.1365-2214.2010.01125.x&rft_dat=%3Cproquest_pubme%3E856047956%3C/proquest_pubme%3E%3Cgrp_id%3Ecdi_FETCH-LOGICAL-c4485-7079f7e45c67d8dd69d898741bb3465b0f401938811b549cf9511bcea471f51c3%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=818428809&rft_id=info:pmid/20637025&rfr_iscdi=true