e-Government services for faith-based organizations: Bridging the organizational divide

In this paper, we examine the challenges faced by faith-based institutions in a low-income, predominantly Black community seeking to take advantage of grants provided through the White House Office of Community and Faith-Based Initiatives (FBCI). FBCI is an e-Government program that assists nonprofi...

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Bibliographic Details
Published in:Government information quarterly 2011, Vol.28 (1), p.66-73
Main Authors: Kvasny, Lynette, Lee, Roderick
Format: Article
Language:English
Subjects:
Black Community
Blacks
Clergy
Corporations, Nonprofit
e-Government
Electronic government
Faith-based organizations
Information technology
Internet
Non profit organizations
Organizational divide
Public Services
Services
Technology cultures
Telecommunications
United States
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Summary:In this paper, we examine the challenges faced by faith-based institutions in a low-income, predominantly Black community seeking to take advantage of grants provided through the White House Office of Community and Faith-Based Initiatives (FBCI). FBCI is an e-Government program that assists nonprofit organizations in competing for Federal dollars with fewer bureaucratic barriers. Informed by the design-actuality framework, we interviewed clergy at seven faith-based organizations. The intent of this analysis is to juxtapose the design intentions of the government officials with the actualities expressed by the intended benefactors of the initiative. Our findings suggest that this e-Government initiative may unwittingly exacerbate existing disparities in the strategic use of information and communication technologies (ICT).
ISSN:0740-624X
1872-9517
DOI:10.1016/j.giq.2010.03.006