All ERP Is Local

A big challenge with smaller offices is the limited number of people you have to work with to effect change. During our recent Asia-Pacific implementations, we deployed ERP in sites as small as Singapore and Taiwan. Offices this small don't have a person solely dedicated to change management, s...

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Bibliographic Details
Published in:CIO (Framingham, Mass.) Mass.), 2010-11, Vol.24 (3), p.40-42
Main Authors: Dunn, J, Triplett, C, Crowe, R
Format: Magazinearticle
Language:English
Online Access:Get full text
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Summary:A big challenge with smaller offices is the limited number of people you have to work with to effect change. During our recent Asia-Pacific implementations, we deployed ERP in sites as small as Singapore and Taiwan. Offices this small don't have a person solely dedicated to change management, so my team makes it a priority to identify early in the implementation process who the change champions are going to be. We look beyond our ERP guru and system integrators, since project success depends on an entire network of change agents. In some cases, your champion may not even be in favor of the deployment at first. For those who are most against the project, we get them in the room with us rather than have them remain outside throwing stones at us. The reality is that change management during ERP is the hard stuff--you can't skimp on managing it.
ISSN:0894-9301