Enterprise Information Portals in support of business process, design teams and collaborative commerce performance

Enterprise Information Portals (EIPs) have been widely adopted as platforms for the integration of knowledge management and information technology (IT). This study has been conducted from the knowledge management perspective in order to examine the influence of EIPs on collaborative commerce in the...

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Bibliographic Details
Published in:International journal of information management 2011-04, Vol.31 (2), p.171-182
Main Authors: Chang, Hsin Hsin, Wang, I. Chen
Format: Article
Language:English
Subjects:
Automobile industry
Automobiles
Automotive engineering
Automotive industry
Business
Business process reengineering
Business processes
Collaboration
Collaborative design
Commerce
Design engineering
Enterprise Information Portal (EIP)
Exact sciences and technology
Information and communication sciences
Information science. Documentation
Information technology
Knowledge management
Library and information science. General aspects
Motor industry
Portals
Sciences and techniques of general use
Studies
Use and user studies. Information needs
Web portals
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Summary:Enterprise Information Portals (EIPs) have been widely adopted as platforms for the integration of knowledge management and information technology (IT). This study has been conducted from the knowledge management perspective in order to examine the influence of EIPs on collaborative commerce in the automobile industry. This study explores the integration of internal and external business processes and the coordination of collaborative design teams. An initial qualitative investigation explores the practical applications of an EIP in an automobile company. A research model is then formulated and tested using a questionnaire survey of the R&D department of a motor company in Taiwan. The results of the data analysis reveal that presence of EIPs can help a company realize the benefits of c-commerce. EIPs also can improve collaborative commerce performance by promoting the degree of integration of the enterprise process and by strengthening the process innovation and communication of collaborative design teams. The results suggest that managers should reinforce important factors, including knowledge management tools, process integration, and the quality of design teams, in order to achieve success in collaborative commerce.
ISSN:0268-4012
1873-4707
DOI:10.1016/j.ijinfomgt.2010.05.010