Role-play using SBAR technique to improve observed communication skills in senior nursing students

Patients in the care of clinically expert professionals suffer medical errors with alarming frequency. The Joint Commission's National Patient Safety Goals strives to improve the effectiveness of communication among caregivers by recommending the implementation of a standardized tool known as S...

Full description

Saved in:
Bibliographic Details
Published in:The Journal of nursing education 2011-02, Vol.50 (2), p.79-87
Main Author: Kesten, Karen S
Format: Article
Language:English
Subjects:
Accreditation
Adult
Communication
Education
Education, Nursing - methods
Educational Strategies
Female
Health care
Health facilities
Hospitals
Humans
Interprofessional Relations
Literature Reviews
Male
Medical errors
Middle Aged
Nurses
Nursing
Nursing Assessment
Nursing Students
Patient safety
Risk assessment
Role Playing
Teaching Methods
United States
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Patients in the care of clinically expert professionals suffer medical errors with alarming frequency. The Joint Commission's National Patient Safety Goals strives to improve the effectiveness of communication among caregivers by recommending the implementation of a standardized tool known as SBAR (Situation, Background, Assessment, and Recommendation). This experimental study evaluated data from undergraduate nursing students (N = 115) on their performance using a standardized communication tool SBAR. The mean performance scores of the didactic plus role-play students were significantly higher than those who had didactic instruction alone (t = -2.6, p = 0.005). Findings suggest role-play may have a place in teaching communication skills in nursing schools as well as continuing education and training in hospitals and other health care settings. Interdisciplinary communication training may provide even more effective learning. The link between effective communication and improved patient outcomes also should be studied.
ISSN:0148-4834
1938-2421
DOI:10.3928/01484834-20101230-02