Innovation novelty and (commercial) performance in the service sector: A Canadian firm-level analysis

The purpose of this paper is to investigate whether innovation novelty has an impact on the firms' performance in selected service industries. The principal interest in this paper lies in incorporating two different dimensions of innovation radicalness – market-entry and originality of the inno...

Full description

Saved in:
Bibliographic Details
Published in:Technovation 2011-12, Vol.31 (12), p.655-665
Main Authors: Therrien, Pierre, Doloreux, David, Chamberlin, Tyler
Format: Article
Language:English
Subjects:
Canada
Commercialization
Documents
Economic performance
Financial performance
Impact analysis
Innovation
Innovations
Market entry
Markets
New products
Product development
Sales
Service industries
Service industry
Strategic planning
Studies
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The purpose of this paper is to investigate whether innovation novelty has an impact on the firms' performance in selected service industries. The principal interest in this paper lies in incorporating two different dimensions of innovation radicalness – market-entry and originality of the innovation – to assess firms' commercialization performance. The results show that to derive more sales from innovation, service firms need to enter the market early (world-first and to some extent, Canada-first) or to introduce new products with high level of novelty. Importance of early-entry (world-first) or novel content in commercialization performance differs by industries. ► Service firms that enter the market early will derive more commercial sales from innovation. ► Service firms that introduce a new product will derive more commercial sales from innovation. ► Strategy leading to commercialization success might be different across service sectors.
ISSN:0166-4972
1879-2383
DOI:10.1016/j.technovation.2011.07.007