Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus

Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitori...

Full description

Saved in:
Bibliographic Details
Published in:Journal of applied psychology 2012-03, Vol.97 (2), p.391-406
Main Authors: De Jong, Bart A., Dirks, Kurt T.
Format: Article
Language:English
Subjects:
Adult
Cooperative Behavior
Dissent
Employment - organization & administration
Employment - psychology
Female
Group Dynamics
Group Performance
Group Processes
Human
Humans
Interpersonal Relations
Job performance
Longitudinal Studies
Male
Models, Psychological
Monitoring
Organizational analysis
Organizational Behavior
Organizational behaviour
Organizational culture
Panel studies
Perceptions
Property
Social Perception
Studies
Teams
Teamwork
Trust
Trust (Social Behavior)
Trust - psychology
Work Teams
Citations: Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce "trust asymmetry" and "monitoring dissensus" as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion.
ISSN:0021-9010
1939-1854
DOI:10.1037/a0026483