The Prudent Path to Mobile: Healthcare CIOs know mobile is important to their customers. Phil Fasano, CIO of Kaiser Permanente, took a slow-but-steady mobile approach and is seeing big results since its new site and apps launched

In the first month that Kaiser Permanente's new mobile-optimized website was live, KP.org received more than 1.9 million hits from smartphones. Considering that slightly less than half of the giant healthcare organization's 9 million members are registered for its website, CIO Philip Fasan...

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Bibliographic Details
Published in:CIO 2012-05, Vol.25 (10)
Main Author: Ybarra, Michael
Format: Article
Language:English
Subjects:
Enterprisewide computing
Health care industry
Medical records
Smartphones
Technological planning
Wireless communications
Online Access:Get full text
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Summary:In the first month that Kaiser Permanente's new mobile-optimized website was live, KP.org received more than 1.9 million hits from smartphones. Considering that slightly less than half of the giant healthcare organization's 9 million members are registered for its website, CIO Philip Fasano saw the quick adoption as vindication of his slow-but-steady mobile approach.
ISSN:0894-9301