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[...]you will be much better prepared to serve this customer's changing needs. Expel those employees who do not accept the new culture. Since they do no longer fit in with the new culture, they will just be an impediment to its full implementation. 9.

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Bibliographic Details
Published in:Concrete Products 2012-02, Vol.115 (2), p.8
Main Author: Shedd, David M
Format: Article
Language:English
Subjects:
Accountability
Behavior
Business to business commerce
Cultural change
Culture
Customer services
Employees
Field study
Guidelines
Leadership
Product development
Success
Online Access:Get full text
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Description
Summary:[...]you will be much better prepared to serve this customer's changing needs. Expel those employees who do not accept the new culture. Since they do no longer fit in with the new culture, they will just be an impediment to its full implementation. 9.
ISSN:0010-5368