OPERATING A 21st CENTURY RAILROAD

There's no secret to running a successful railroad. The first thing to do is to get the very best people you can working for you, and tell them very clearly what it is you expect from them. Then, you let them do their job. That's all there is. If you talk to your people, get them working w...

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Bibliographic Details
Published in:Railway Age 2014-03, Vol.215 (3), p.28-28
Main Author: Harrison, E Hunter
Format: Magazinearticle
Language:English
Subjects:
Clarity
Clocks
Customer services
Railroad engineering
Railroad transportation
Railroads
Railway engineering
Running
Safety standards
Schedules
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Summary:There's no secret to running a successful railroad. The first thing to do is to get the very best people you can working for you, and tell them very clearly what it is you expect from them. Then, you let them do their job. That's all there is. If you talk to your people, get them working with passion, and give them clarity on direction and expectation, then they will perform for you every time. Since becoming CEO of Canadian Pacific, the most fundamental change that the author and his team instituted was to set a schedule and stick to it. Railroads are operating companies. Watch your costs and your assets.
ISSN:0033-8826
2161-511X