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Do not let a crisis catch you off guard

While this is no foolproof way to prevent a crisis, a crisis-communications plan can help a company to recover from a disaster, minimize the loss of life and property, and resume normal business operations in less time. A well-prepared crisis-communications plan will help a company remain organized...

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Bibliographic Details
Published in:Chemical engineering (New York) 1994-09, Vol.101 (9), p.159-162
Main Authors: WAGSCHAL, J.-A. J, SHELLEY, S
Format: Magazinearticle
Language:English
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Summary:While this is no foolproof way to prevent a crisis, a crisis-communications plan can help a company to recover from a disaster, minimize the loss of life and property, and resume normal business operations in less time. A well-prepared crisis-communications plan will help a company remain organized when facing a potential disaster. A successful crisis-communications plan will be updated periodically. The effectiveness of crisis-communications plans are enhanced by conducting practice drills, maintaining community relations, establishing formal communication channels among employees and the community, conducting site-specific training and education for local emergency-response crews, clarifying the role of various company officials during crisis response, and estbalishing a database of operations and environmental information for the facility. Federal, state and local regulations should be reviewed for specifications regarding emergency response communications or operations.
ISSN:0009-2460
1945-368X