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Retail Spotlight: Toga's Rescue Vehicle Generates Goodwill

The most common repairs are broken chains and cut tire casings. "We fix em up and ask them to call in with a credit card number when they get home," [David Nazaroff] said. "We don't fix regular flats, though. We expect people to take care of the basics on their own."

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Bibliographic Details
Published in:Bicycle Retailer and Industry News 2009-10, Vol.18 (16), p.80
Main Author: Keener, Ray
Format: Article
Language:English
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Online Access:Get full text
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Summary:The most common repairs are broken chains and cut tire casings. "We fix em up and ask them to call in with a credit card number when they get home," [David Nazaroff] said. "We don't fix regular flats, though. We expect people to take care of the basics on their own."
ISSN:1069-8493