The profits and perils of international outsourcing

More and more companies are outsourcing work abroad. This trend is transforming everything from call centers to credit cards. But there are both benefits and dangers for your company. The author investigates how companies are using this strategy today and gives some solid advice to help you choose t...

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Bibliographic Details
Published in:The Journal of Corporate Accounting & Finance 2003-09, Vol.14 (6), p.3-10
Main Author: Bean, LuAnn
Format: Article
Language:English
Subjects:
Advantages
Call centers
Corporate profits
Cost control
Customer services
Disadvantages
Flexibility
Foreign labor
House brands
International
Offshore
Outsourcing
Periodicals
R&D
Research & development
Turnover
Workforce planning
Citations: Items that cite this one
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Summary:More and more companies are outsourcing work abroad. This trend is transforming everything from call centers to credit cards. But there are both benefits and dangers for your company. The author investigates how companies are using this strategy today and gives some solid advice to help you choose the right outsourcing model for your particular company. © 2003 Wiley Periodicals, Inc.
ISSN:1044-8136
1097-0053
DOI:10.1002/jcaf.10193