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The importance of quality: A post September 11 perspective
In these difficult times, many businesses have cut production and workforce to control costs. But what about quality? Customers still demand a quality product at a reasonable price. The authors first explain how to evaluate the costs of quality, and give tips on setting up a quality management syste...
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Published in: | The Journal of Corporate Accounting & Finance 2003-03, Vol.14 (3), p.11-15 |
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Language: | English |
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container_end_page | 15 |
container_issue | 3 |
container_start_page | 11 |
container_title | The Journal of Corporate Accounting & Finance |
container_volume | 14 |
creator | Stanwick, Sarah D. Stanwick, Peter A. |
description | In these difficult times, many businesses have cut production and workforce to control costs. But what about
quality? Customers still demand a quality product at a reasonable price. The authors first explain how to
evaluate the costs of quality, and give tips on setting up a quality management system. They then discuss how
companies have responded in this turbulent era, and what we can expect in the future. © 2003 Wiley
Periodicals, Inc. |
doi_str_mv | 10.1002/jcaf.10147 |
format | article |
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evaluate the costs of quality, and give tips on setting up a quality management system. They then discuss how
companies have responded in this turbulent era, and what we can expect in the future. © 2003 Wiley
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companies have responded in this turbulent era, and what we can expect in the future. © 2003 Wiley
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companies have responded in this turbulent era, and what we can expect in the future. © 2003 Wiley
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source | ABI/INFORM Global (ProQuest); Wiley; BSC - Ebsco (Business Source Ultimate) |
subjects | Consumers Costs Employees Failure Periodicals Prevention Product quality Quality management Quality standards September 11 terrorist attacks-2001 Total quality |
title | The importance of quality: A post September 11 perspective |
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