KAIZEN AND THE SOUND TRANSIT IT INVESTMENT PLAYBOOK

According to Haffie, the time to complete IT procurements had become unacceptably long. Kaizen is as much a philosophy as a tool: a habit of continuous improvement that empowers (and expects) each employee to find ways to improve processes, key among them the elimination of muda (waste). According t...

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Bibliographic Details
Published in:Government Procurement 2018-01, Vol.25 (6), p.8
Main Author: Pennington, Richard
Format: Article
Language:English
Subjects:
Government purchasing
Internal customers
Philosophy
Quality standards
Responsible persons
Online Access:Get full text
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Summary:According to Haffie, the time to complete IT procurements had become unacceptably long. Kaizen is as much a philosophy as a tool: a habit of continuous improvement that empowers (and expects) each employee to find ways to improve processes, key among them the elimination of muda (waste). According to Haffie, “The Playbook has been a huge help in making our process much more efficient and has led to cutting the time from project approval to contract execution in half.”
ISSN:1078-0769
1931-6712