Decision making and DSS: changing the way managers work

Decision support systems (DSS) have added a new dimension to decision making. While DSS is not replacing management decision making, it has changed the way managers work and has turned the formerly intangible process into an approximately $2-billion business. Microcomputer and micro-mainframe commun...

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Bibliographic Details
Published in:Computerworld 1986-11, Vol.20 (45), p.9-9
Main Author: Gilges, Robert D
Format: Magazinearticle
Language:English
Subjects:
Applications
Connectivity
Decision making
Decision Support Software
Decision support systems
Executives
Guidelines
Management
Management decisions
Managers
Micro-Mainframe Communication
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Summary:Decision support systems (DSS) have added a new dimension to decision making. While DSS is not replacing management decision making, it has changed the way managers work and has turned the formerly intangible process into an approximately $2-billion business. Microcomputer and micro-mainframe communications have been essential to the growth of decision support. However, many managers continue to access a variety of decision support tools on either standalone micros or through the use of remote time-sharing systems. Consensus holds that true decision support involves computational, analytical, reporting, and database management capabilities. The DSS paradigm embedded in the mainframe-micro software market adds to this: 1. the ability to access external data, 2. the facility to relate the data to internal files, and 3. a high degree of local connectivity. However, there is a broad range of requirements in the DSS market, and companies must develop plans for flexible end-user computing. Success has varied, but the DSS market represents an improved approach to the way businesses are run.
ISSN:0010-4841