La dynamique de l'apprentissage « situé » l'exemple des compétences dites de « médiation

This article deals with learning in work collectives, especially skill development and transmission inside mediator teams (urban mediators, who work in stations or in difficult city areas). We show that mediators use tacit skills, which are embedded in the situation they are confronted with. First w...

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Bibliographic Details
Published in:Revue de Gestion des Ressources Humaines 2006 (59), p.17-30
Main Authors: COLLARD, Damien, RAULET CROSET, Nathalie
Format: Article
Language:fre
Subjects:
Core competencies
Knowledge management
Organization theory
Sociologie
Sociologie de travail et des organisations
Sociologie des organisations et des entreprises. Bureaucratie et administration
Strategic management
Studies
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Summary:This article deals with learning in work collectives, especially skill development and transmission inside mediator teams (urban mediators, who work in stations or in difficult city areas). We show that mediators use tacit skills, which are embedded in the situation they are confronted with. First were distinguished different kinds of situations mediators have to deal with, and different kinds of competence they use in those situations. These competencies are situated, that is to say part of the action, and can be revealed only during situation, Secondly, light was shed on the transmission of these tacit competencies. This approach is linked to the situated learning perspective. The emphasis is put on the fact that competence and tacit knowledge are transmitted by the socialization processes. These processes enable the transmission of competencies and in part their articulation: an articulation within a context. The perspective is not that of Nonaka and Takeuchi's (1995): socialization and articulation processes are not opposed. Both are used, in context, by mediators, to transmit their competence and tacit knowledge.
ISSN:1163-913X
2271-2186