Taming the performance bell curve

It is more critical than ever to improve an organization's performance. But now, many organizations are beginning to realize that teaching new information is not enough. New information must be useful immediately, and it must be related to business objectives. To find that extra value, training...

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Bibliographic Details
Published in:T + D 1997-10, Vol.51 (10), p.33
Main Authors: Adler, Karen R, Swiercz, Paul M
Format: Article
Language:English
Subjects:
Business cycles
Business plans
Competitive advantage
Corporate objectives
Data Processing
Departments
Educational Technology
Employee development
Employees
Employment training programs
Goal setting
Guidelines
Human resource management
Labor Force
Mission statements
Organizational behavior
Performance standards
Performance Technology
Personnel Selection
Position Papers
Product development
Product lines
Professional development
Startups
Strategic planning
Task forces
Teaching Methods
Vision
Work Environment
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Summary:It is more critical than ever to improve an organization's performance. But now, many organizations are beginning to realize that teaching new information is not enough. New information must be useful immediately, and it must be related to business objectives. To find that extra value, training professionals are using strategic performance facilitation (SPF) and performance enhancement. Instead of fixing problems with more classes, they are addressing critical work processes. A strategic plan for SPF is presented. Similar to a product's life span, a business has a bell-shaped, life-cycle curve divided into 4 stages: start-up, growth, maturity, and decline. The goal of SPF is to reshape the bell curve into an S-curve in order to prolong a company's successful life. Elements of SPF implementation include: 1. awareness building and education, 2. articulation of the company's vision, 3. articulation of specific business goals, 4. assessment of performance needs and causes, and 5. solution evaluation and selection.
ISSN:2374-0663
2374-0671