Software -- Application service providers return in SaaS clothing

It's fair to say that most MSPs have grown their businesses by taking one step at a time away from traditional break-fix businesses. Many keep at least a part of their old hardware businesses intact. But a growing subsegment of MSPs have all stopped dirtying their hands with hardware and have l...

Full description

Saved in:
Bibliographic Details
Published in:CRN 2007-01 (1226), p.32
Main Author: Darrow, Barbara
Format: Article
Language:English
Subjects:
Alliances
Application service providers
Business models
Computer service industry
Customer services
Infrastructure
Manycompanies
Service introduction
Software packages
Software services
Systems engineering
Value added resellers
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:It's fair to say that most MSPs have grown their businesses by taking one step at a time away from traditional break-fix businesses. Many keep at least a part of their old hardware businesses intact. But a growing subsegment of MSPs have all stopped dirtying their hands with hardware and have launched MSP businesses that manage only the software and operating system layers. The basic building blocks of this approach-near-ubiquitous broadband connectivity and secure VPNs-have made this model ever more feasible. This tier of MSPs might have called themselves ASPs six or seven years ago but now prefer not to be associated with the ASP boom and bust of the late 1990s. Take Everon IT. Targeting businesses with 20 to 100 employees, Everon monitors and manages the full network and software stack for a monthly fee, becoming their customers' outsourced IT department, said Mike Cooch, CEO of the Boston-based company.
ISSN:1539-7343