When I stopped yelling, everybody started listening

A female physician who used to be confrontational recalls how she changed her approach to get the desired results from her colleagues in a hospital. Prior to her self-improvement, she used to slam her phone, yell at hospital workers and generally be pushy, to everyone else's consternation. Afte...

Full description

Saved in:
Bibliographic Details
Published in:Medical economics 1999-10, Vol.76 (19), p.131, 134, 137-134
Main Author: Rakley, S M
Format: Magazinearticle
Language:English
Subjects:
Administrative expenses
Anger
Communication
Conflict (Psychology)
Cooperation
Cooperative Behavior
Cooperativeness
Documentation
Erectile dysfunction
Gastroenterology
Health administration
Health economics
Hospitals
Humans
Immunization
Interprofessional Relations
Listening
Mediation
Negotiating
Nursing
Patients
Physicians - psychology
Primary care
Problem Solving
Professional Competence
United States
Urology
Women physicians
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:A female physician who used to be confrontational recalls how she changed her approach to get the desired results from her colleagues in a hospital. Prior to her self-improvement, she used to slam her phone, yell at hospital workers and generally be pushy, to everyone else's consternation. After not-so-subtle hints from her co-workers, she tried a cooperative approach. The positive change in the physician resulted in better working relations with her colleagues in the hospital.
ISSN:0025-7206
2150-7155