Application service providers get down to business

There are plenty of ASPs around, but not all of them are capable of moving beyond the basics, says Bill Zint, senior VP of marketing for ADP's national accounts services. ADP has been facilitating the payroll process for companies for years. But the next phase of the application service provide...

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Bibliographic Details
Published in:InformationWeek 2000-10 (809), p.152
Main Authors: Swoyer, Stephen, Maselli, Jennifer
Format: Article
Language:English
Subjects:
Alliances
Application service providers
Business services
Consulting firms
Customer relationship management
Customer services
Energy industry
Managers
Service introduction
Services
Software
Startups
Systems integration
Technical support
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Summary:There are plenty of ASPs around, but not all of them are capable of moving beyond the basics, says Bill Zint, senior VP of marketing for ADP's national accounts services. ADP has been facilitating the payroll process for companies for years. But the next phase of the application service provider revolution - in which some ASPs are scrambling to reposition themselves as business service providers (BSPs) that help organizations set up accounting processes, HR functions, manufacturing support, and more - is suddenly making services like those that ADP provides downright sexy.
ISSN:8750-6874