Forging Institutional Links: Making Quality Circles Work in the U.S: The authors discuss the top three problems reported to hinder the spread of quality circles and evaluate selected solutions to them Introduction

Quality circles are relatively autonomous work groups composed ideally of from about seven to nine volunteers in the same work area meeting regularly to concentrate on solving and monitoring job-related quality problems. At the same time, quality-circle activities are meant to improve the working co...

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Bibliographic Details
Published in:National Productivity Review (pre-1986) 1984-10, Vol.3 (4), p.417
Main Authors: Cole, Robert E, Tachiki, Dennis S
Format: Article
Language:English
Subjects:
Absenteeism
Apathy
Decision making
Employee involvement
Employees
Field study
Middle management
Participation
Product quality
Productivity
Quality circles
Success
Workers
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Summary:Quality circles are relatively autonomous work groups composed ideally of from about seven to nine volunteers in the same work area meeting regularly to concentrate on solving and monitoring job-related quality problems. At the same time, quality-circle activities are meant to improve the working conditions and the self-development of workers. According to the New York Stock Exchange study, People and Productivity...
ISSN:0277-8556
1520-6734