The ATM at Age Twenty: A Productivity Paradox: THE PRODUCTIVITY POTENTIAL OF ATMs COST JUSTIFICATION SCENARIO ANALYZING THE PRODUCTIVITY OF ATMs THE REALITY OF ATM USE THE PARADOX--AND ITS LESSONS ADDITIONAL RESOURCES

The automated teller machine (ATM) was first introduced to the United States in 1969 by the Docutel Corporation in Texas. After a slow start, the growth of ATMs increased, and today there are approximately 75,000 units installed in the United States, representing a capital investment of more than $4...

Full description

Saved in:
Bibliographic Details
Published in:National productivity review 1990-07, Vol.9 (3), p.273
Main Author: Haynes, Ray M
Format: Article
Language:English
Subjects:
Banking industry
Checking accounts
Commercial banks
Costs
Customer services
Efficiency
Marketing
Productivity
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
cited_by
cites
container_end_page
container_issue 3
container_start_page 273
container_title National productivity review
container_volume 9
creator Haynes, Ray M
description The automated teller machine (ATM) was first introduced to the United States in 1969 by the Docutel Corporation in Texas. After a slow start, the growth of ATMs increased, and today there are approximately 75,000 units installed in the United States, representing a capital investment of more than $4 billion. The annual cost of maintaining these machines is estimated at more than $300 million. At the time of the ATMs' introduction, it was believed that such an investment would pay off handsomely in large productivity increases stemming from reductions in transaction processing...
format article
fullrecord <record><control><sourceid>proquest</sourceid><recordid>TN_cdi_proquest_reports_236669127</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>750153171</sourcerecordid><originalsourceid>FETCH-proquest_reports_2366691273</originalsourceid><addsrcrecordid>eNpjYuA0NDUy0DUzNzZhYeA0MDI317UwNTXjYOAqLs4yMDCwtLQw5GTQDclIVXAM8VVILFFwTE9VCClPzSuptFJwVAgoyk8pTS7JLMssqVQISCxKTMmv4GFgTUvMKU7lhdLcDIpuriHOHroFRfmFpanFJfFFqQX5RSXF8UbGZmZmloZG5sbEqAEALxIw4w</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>236669127</pqid></control><display><type>article</type><title>The ATM at Age Twenty: A Productivity Paradox: THE PRODUCTIVITY POTENTIAL OF ATMs COST JUSTIFICATION SCENARIO ANALYZING THE PRODUCTIVITY OF ATMs THE REALITY OF ATM USE THE PARADOX--AND ITS LESSONS ADDITIONAL RESOURCES</title><source>ABI/INFORM global</source><source>ABI/INFORM Archive</source><creator>Haynes, Ray M</creator><creatorcontrib>Haynes, Ray M</creatorcontrib><description>The automated teller machine (ATM) was first introduced to the United States in 1969 by the Docutel Corporation in Texas. After a slow start, the growth of ATMs increased, and today there are approximately 75,000 units installed in the United States, representing a capital investment of more than $4 billion. The annual cost of maintaining these machines is estimated at more than $300 million. At the time of the ATMs' introduction, it was believed that such an investment would pay off handsomely in large productivity increases stemming from reductions in transaction processing...</description><identifier>ISSN: 0277-8556</identifier><identifier>EISSN: 1520-6734</identifier><identifier>CODEN: NPREDA</identifier><language>eng</language><publisher>New York: Wiley Periodicals Inc</publisher><subject>Banking industry ; Checking accounts ; Commercial banks ; Costs ; Customer services ; Efficiency ; Marketing ; Productivity</subject><ispartof>National productivity review, 1990-07, Vol.9 (3), p.273</ispartof><rights>Copyright Wiley Periodicals Inc. Summer 1990</rights><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.proquest.com/docview/236669127?pq-origsite=primo$$EHTML$$P50$$Gproquest$$H</linktohtml><link.rule.ids>314,780,784,15316,15534,36052,36062,44361,44363</link.rule.ids></links><search><creatorcontrib>Haynes, Ray M</creatorcontrib><title>The ATM at Age Twenty: A Productivity Paradox: THE PRODUCTIVITY POTENTIAL OF ATMs COST JUSTIFICATION SCENARIO ANALYZING THE PRODUCTIVITY OF ATMs THE REALITY OF ATM USE THE PARADOX--AND ITS LESSONS ADDITIONAL RESOURCES</title><title>National productivity review</title><description>The automated teller machine (ATM) was first introduced to the United States in 1969 by the Docutel Corporation in Texas. After a slow start, the growth of ATMs increased, and today there are approximately 75,000 units installed in the United States, representing a capital investment of more than $4 billion. The annual cost of maintaining these machines is estimated at more than $300 million. At the time of the ATMs' introduction, it was believed that such an investment would pay off handsomely in large productivity increases stemming from reductions in transaction processing...</description><subject>Banking industry</subject><subject>Checking accounts</subject><subject>Commercial banks</subject><subject>Costs</subject><subject>Customer services</subject><subject>Efficiency</subject><subject>Marketing</subject><subject>Productivity</subject><issn>0277-8556</issn><issn>1520-6734</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1990</creationdate><recordtype>article</recordtype><sourceid>M0A</sourceid><sourceid>M0C</sourceid><recordid>eNpjYuA0NDUy0DUzNzZhYeA0MDI317UwNTXjYOAqLs4yMDCwtLQw5GTQDclIVXAM8VVILFFwTE9VCClPzSuptFJwVAgoyk8pTS7JLMssqVQISCxKTMmv4GFgTUvMKU7lhdLcDIpuriHOHroFRfmFpanFJfFFqQX5RSXF8UbGZmZmloZG5sbEqAEALxIw4w</recordid><startdate>19900701</startdate><enddate>19900701</enddate><creator>Haynes, Ray M</creator><general>Wiley Periodicals Inc</general><scope>3V.</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>87Z</scope><scope>8FK</scope><scope>8FL</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FRNLG</scope><scope>F~G</scope><scope>K60</scope><scope>K6~</scope><scope>L.-</scope><scope>M0A</scope><scope>M0C</scope><scope>PQBIZ</scope><scope>PQBZA</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>PYYUZ</scope><scope>Q9U</scope></search><sort><creationdate>19900701</creationdate><title>The ATM at Age Twenty: A Productivity Paradox</title><author>Haynes, Ray M</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-proquest_reports_2366691273</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1990</creationdate><topic>Banking industry</topic><topic>Checking accounts</topic><topic>Commercial banks</topic><topic>Costs</topic><topic>Customer services</topic><topic>Efficiency</topic><topic>Marketing</topic><topic>Productivity</topic><toplevel>online_resources</toplevel><creatorcontrib>Haynes, Ray M</creatorcontrib><collection>ProQuest Central (Corporate)</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ABI/INFORM Global (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni)</collection><collection>ProQuest Central</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Business Premium Collection (Alumni)</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Business Collection (Alumni Edition)</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Archive</collection><collection>ABI/INFORM global</collection><collection>ProQuest One Business</collection><collection>ProQuest One Business (Alumni)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ABI/INFORM Collection China</collection><collection>ProQuest Central Basic</collection><jtitle>National productivity review</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Haynes, Ray M</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The ATM at Age Twenty: A Productivity Paradox: THE PRODUCTIVITY POTENTIAL OF ATMs COST JUSTIFICATION SCENARIO ANALYZING THE PRODUCTIVITY OF ATMs THE REALITY OF ATM USE THE PARADOX--AND ITS LESSONS ADDITIONAL RESOURCES</atitle><jtitle>National productivity review</jtitle><date>1990-07-01</date><risdate>1990</risdate><volume>9</volume><issue>3</issue><spage>273</spage><pages>273-</pages><issn>0277-8556</issn><eissn>1520-6734</eissn><coden>NPREDA</coden><abstract>The automated teller machine (ATM) was first introduced to the United States in 1969 by the Docutel Corporation in Texas. After a slow start, the growth of ATMs increased, and today there are approximately 75,000 units installed in the United States, representing a capital investment of more than $4 billion. The annual cost of maintaining these machines is estimated at more than $300 million. At the time of the ATMs' introduction, it was believed that such an investment would pay off handsomely in large productivity increases stemming from reductions in transaction processing...</abstract><cop>New York</cop><pub>Wiley Periodicals Inc</pub></addata></record>
fulltext fulltext
identifier ISSN: 0277-8556
ispartof National productivity review, 1990-07, Vol.9 (3), p.273
issn 0277-8556
1520-6734
language eng
recordid cdi_proquest_reports_236669127
source ABI/INFORM global; ABI/INFORM Archive
subjects Banking industry
Checking accounts
Commercial banks
Costs
Customer services
Efficiency
Marketing
Productivity
title The ATM at Age Twenty: A Productivity Paradox: THE PRODUCTIVITY POTENTIAL OF ATMs COST JUSTIFICATION SCENARIO ANALYZING THE PRODUCTIVITY OF ATMs THE REALITY OF ATM USE THE PARADOX--AND ITS LESSONS ADDITIONAL RESOURCES
url http://sfxeu10.hosted.exlibrisgroup.com/loughborough?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-28T19%3A00%3A52IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=The%20ATM%20at%20Age%20Twenty:%20A%20Productivity%20Paradox:%20THE%20PRODUCTIVITY%20POTENTIAL%20OF%20ATMs%20COST%20JUSTIFICATION%20SCENARIO%20ANALYZING%20THE%20PRODUCTIVITY%20OF%20ATMs%20THE%20REALITY%20OF%20ATM%20USE%20THE%20PARADOX--AND%20ITS%20LESSONS%20ADDITIONAL%20RESOURCES&rft.jtitle=National%20productivity%20review&rft.au=Haynes,%20Ray%20M&rft.date=1990-07-01&rft.volume=9&rft.issue=3&rft.spage=273&rft.pages=273-&rft.issn=0277-8556&rft.eissn=1520-6734&rft.coden=NPREDA&rft_id=info:doi/&rft_dat=%3Cproquest%3E750153171%3C/proquest%3E%3Cgrp_id%3Ecdi_FETCH-proquest_reports_2366691273%3C/grp_id%3E%3Coa%3E%3C/oa%3E%3Curl%3E%3C/url%3E&rft_id=info:oai/&rft_pqid=236669127&rft_id=info:pmid/&rfr_iscdi=true