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Facilitating Virtual Client Meetings for Money Conversations: A Multidisciplinary Perspective on Skills and Strategies for Financial Planners
Gray et al outlined theoretical foundations and best practices for virtual services in financial planning. Technology influences three interrelated factors that facilitate effectively working with clients. At the foundation of a model is technology-use preconditions, which identifies the prerequisit...
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Published in: | Journal of Financial Planning 2021-04, Vol.34 (4), p.82-101 |
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Main Authors: | , , , , , , , , , |
Format: | Article |
Language: | English |
Subjects: | |
Online Access: | Get full text |
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Summary: | Gray et al outlined theoretical foundations and best practices for virtual services in financial planning. Technology influences three interrelated factors that facilitate effectively working with clients. At the foundation of a model is technology-use preconditions, which identifies the prerequisites for participation in virtual sessions. Professionals and clients may have wide variation in these preconditions, and professionals should assess whether clients meet the preconditions prior to offering virtual services. |
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ISSN: | 1040-3981 |