Reviewing the learning organisation model in a child and adolescent mental health service

From 1995 onwards, a child and adolescent mental health service (CAMHS) applied Senge's learning organisation model. This review compared service performance with that of peer services 5 years later and explored whether any differences were associated with the application of this model. The com...

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Bibliographic Details
Published in:Australian health review 2006-05, Vol.30 (2), p.181-194
Main Authors: Birleson, Peter, Brann, Peter
Format: Article
Language:English
Subjects:
Administration
Adolescent
Business
Child
Child & adolescent mental health
Child health services
Children & youth
Directors
Efficiency, Organizational
Evaluation
Health administration
Health services
Humans
Information systems
Management
Managers
Mathematical models
Medical care
Mental disorders
Mental health
Mental health care
Mental health services
Mental Health Services - organization & administration
Models, Organizational
Organization
Outcome assessment (Medical care)
Psychiatric services
Psychiatrists
Quantitative analysis
Statistics
Studies
Teenagers
Utilization review
Victoria
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Summary:From 1995 onwards, a child and adolescent mental health service (CAMHS) applied Senge's learning organisation model. This review compared service performance with that of peer services 5 years later and explored whether any differences were associated with the application of this model. The comparison methodology used quantitative analysis of external data from the Department of Human Services, together with qualitative analysis of material including interviews with CAMHS directors and service managers. Results showed high evaluation activity and high quality, efficiency and efficacy of care compared with other services. Several restraints to the optimal application of the model were identified, including inadequate training of new managers, service overload, major external organisational change and limited investment in information systems. Other outcomes are discussed. (author abstract)
ISSN:0156-5788
1449-8944
DOI:10.1071/AH060181