The Significance of Physician-Patient Communication on Telemedicine Patients' Health Outcomes: Evidence from Indonesia

The importance of physician-patient communication on patient health outcomes has been globally known. Poor communication in clinical settings, including in telemedicine visits, has been identified as a key barrier to successful medical consultation. This barrier is even more prevalent among people f...

Full description

Saved in:
Bibliographic Details
Published in:Health communication 2024-09, Vol.39 (10), p.1932-1941
Main Authors: Effendi, Diyan Ermawan, Handayani, Sri, Nugroho, Arief Priyo, Ardani, Irfan, Fitrianti, Yunita, Karlina, Karlina, Latifah, Choirum
Format: Article
Language:English
Subjects:
Adolescent
Adult
Aged
Communication
Coronaviruses
COVID-19
Developing countries
Drugs
Female
Health education
Health information
Health status
Humans
Indonesia
LDCs
Male
Middle Aged
Multiculturalism & pluralism
Pandemics
Patient communication
Patients
Physician-Patient Relations
Physicians
SARS-CoV-2
Side effects
Socioeconomic Factors
Socioeconomics
Surveys and Questionnaires
Telemedicine
Viral diseases
Young Adult
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The importance of physician-patient communication on patient health outcomes has been globally known. Poor communication in clinical settings, including in telemedicine visits, has been identified as a key barrier to successful medical consultation. This barrier is even more prevalent among people from linguistically and culturally diverse communities. This study investigated the influence of physician-patient communication on telemedicine patient health outcomes in Indonesia, a developing country with great linguistic and cultural diversity. This study utilized secondary data from a telemedicine utilization survey conducted during the coronavirus disease 2019 (COVID-19) pandemic. Socioeconomic factors and communication features were included as predictors of patients' health improvement. Logistic regressions were utilized to examine the significance of the communication features on patients' health. The analysis results indicated that five communication features including the adequacy of consultation length, a timely physician response, the provision of an explanation of the medication and possible side effects, the patient's ability to utter their physical condition and opinion regarding medication goals, and the patient's ability to comprehend physician explanations and instructions were significantly associated with the patient's health outcomes. Physicians and healthcare providers should focus on the provision of communication features revealed in this study to elevate the likelihood of improved health conditions in telemedicine patients.
ISSN:1041-0236
1532-7027
1532-7027
DOI:10.1080/10410236.2023.2247852