Critical Success Factors for Successful Implementation of Healthcare 4.0: A Literature Review and Future Research Agenda

The digitization of healthcare services is a major shift in the manner in which healthcare services are offered and managed in the modern era. The COVID-19 pandemic has speeded up the use of digital technologies in the healthcare sector. Healthcare 4.0 (H4.0) is much more than the adoption of digita...

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Bibliographic Details
Published in:International journal of environmental research and public health 2023-03, Vol.20 (5), p.4669
Main Authors: Sony, Michael, Antony, Jiju, Tortorella, Guilherme L
Format: Article
Language:English
Subjects:
20th century
3-D printers
Artificial intelligence
Australia
Bibliometrics
Big Data
Brazil
Clinical outcomes
Cloud computing
COVID-19
Data analysis
Delivery of Health Care
Digital transformation
Digitization
Epidemics
Health care
Health care delivery
Health care industry
Health care policy
Health Facilities
Health services
Hospitals
Humans
Internet of Things
Literature reviews
Medical device industry
Medical equipment
Operations management
Pandemics
Patients
Prevention
Public health
Review
Robotics
Success factors
Surgery
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Summary:The digitization of healthcare services is a major shift in the manner in which healthcare services are offered and managed in the modern era. The COVID-19 pandemic has speeded up the use of digital technologies in the healthcare sector. Healthcare 4.0 (H4.0) is much more than the adoption of digital tools, however; going beyond that, it is the digital transformation of healthcare. The successful implementation of H 4.0 presents a challenge as social and technical factors must be considered. This study, through a systematic literature review, expounds ten critical success factors for the successful implementation of H 4.0. Bibliometric analysis of existing articles is also carried out to understand the development of knowledge in this domain. H 4.0 is rapidly gaining prominence, and a comprehensive review of critical success factors in this area has yet to be conducted. Conducting such a review makes a valuable contribution to the body of knowledge in healthcare operations management. Furthermore, this study will also help healthcare practitioners and policymakers to develop strategies to manage the ten critical success factors while implementing H 4.0.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph20054669