Digital Maturity and Its Measurement of General Practitioners: A Scoping Review

The work of general practitioners (GPs) is increasingly characterized by digitalization. Their progress in digitalization can be described by the concept of digital maturity and measured using maturity models. The aim of this scoping review is to provide an overview of the state of research on digit...

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Bibliographic Details
Published in:International journal of environmental research and public health 2023-02, Vol.20 (5), p.4377
Main Authors: Neunaber, Timo, Meister, Sven
Format: Article
Language:English
Subjects:
Decision making
Digital technology
Digitization
Electronic Health Records
Electronic medical records
Family physicians
General Practitioners
Health care
Hospitals
Humans
Knowledge management
Materials management
Maturity
Medical records
Medical referrals
Physicians (General practice)
Primary care
Review
Reviews
Self evaluation
Software
Telemedicine
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Summary:The work of general practitioners (GPs) is increasingly characterized by digitalization. Their progress in digitalization can be described by the concept of digital maturity and measured using maturity models. The aim of this scoping review is to provide an overview of the state of research on digital maturity and its measurement in primary care, specifically for GPs. The scoping review was conducted according to Arksey and O'Malley, considering the reporting scheme for PRISMA-ScR. For the literature search, we used PubMed and Google Scholar as the main sources of information. A total of 24 international, mostly Anglo-American studies, were identified. The understanding of digital maturity varied widely. In most studies, it was understood in a highly technical way and associated with the adoption of electronic medical records. More recent, but mostly unpublished, studies have attempted to capture overall digital maturity. So far, the understanding of digital maturity of GPs is still very diffuse-the research literature is still in its infancy. Future research should therefore aim to explore the dimensions of digital maturity of GPs to be able to develop a consistent and validated model for measuring digital maturity.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph20054377