Patient safety culture in the Operating Room of an emergency hospital in Amazonas: perspectives from the healthcare team

• Published in: Revista do Colégio Brasileiro de Cirurgiões 2024, Vol.51
• Main Authors: OLIVEIRA, FRANCISCO DEYVIDY SILVA, PESSOA, RANNA ABADIAS, CAMPÊLO, CLEBER LOPES, CAVALCANTE, LEONARDO PESSOA
• Format: Article
• Language: eng ; por
• Subjects: Organizational Culture; Original; Patient Safety; Quality of Health Care
• ISSN: 0100-6991; 1809-4546
• DOI: 10.1590/0100-6991e-20243743-en

ABSTRACT Introduction: The concept of safe care permeates health institutions around the world, however, it is necessary to understand the safety culture of an institution to improve the provision of safety to patients and professionals. Methodology: Cross-sectional study with a quantitative approach. The sample was made up of 119 health professionals who made up the multidisciplinary team at the surgical center from August to September 2021, where data collection took place. The Hospital Survey on Patient Safety Culture (HSOPSC) instrument was used to evaluate the twelve dimensions that make up patient safety culture. Data analysis was carried out using descriptive statistics, to evaluate the reliability of the responses to the HSOPSC instrument, the Cronbachs Alpha test was used. Results: Of the twelve dimensions evaluated, there was no dimension considered strong for patient safety in the unit. The dimensions with potential for patient safety were “Expectations and actions of the supervisor/manager to promote patient safety”; “Teamwork within units” and “Organizational learning - continuous improvement”, while all other dimensions were evaluated as weak for patient safety. 39.50% of participants consider patient safety in the unit to be regular, despite this, 89.91% of participants reported not having made any event notifications in the last 12 months. Conclusion: The study highlighted the need to strengthen all dimensions of the patient safety culture by the team at the hospital studied, as none of them were identified as strong. RESUMO Introdução: O conceito do cuidado seguro permeia as instituições de saúde no mundo todo, no entanto, é preciso entender a cultura de segurança de uma instituição para melhorar a oferta de segurança aos pacientes e aos profissionais. Metodologia: Estudo transversal com abordagem quantitativa. A amostra foi composta por 119 profissionais de saúde que compunham a equipe multiprofissional do centro cirúrgico nos meses de agosto a setembro de 2021, onde ocorreu a coleta de dados. Foi utilizado o instrumento Hospital Survey on Patient Safety Culture (HSOPSC), para avaliar as doze dimensões que compõem a cultura de segurança do paciente. A análise dos dados foi feita através de estatística descritiva, para avaliar a confiabilidade das respostas ao instrumento HSOPSC, utilizou-se o teste Alpha de Cronbach. Resultados: Das doze dimensões avaliadas, não houve nenhuma dimensão considerada forte para segurança do paciente na unidad