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BRIEF REPORT: Factors Affecting Outpatient Follow‐up Compliance of Emergency Department Patients

Background: Emergency department (ED) patients often fail to follow‐up with referrals to outpatient clinics and physicians. Objective: To compare the effects of 2 ED discharge instructional methods on outpatient follow‐up compliance and to evaluate sociodemographic characteristics as possible factor...

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Published in:Journal of general internal medicine : JGIM 2005-10, Vol.20 (10), p.938-942
Main Authors: Kyriacou, Demetrios N., Handel, Dan, Stein, Adam C., Nelson, Regina R.
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description Background: Emergency department (ED) patients often fail to follow‐up with referrals to outpatient clinics and physicians. Objective: To compare the effects of 2 ED discharge instructional methods on outpatient follow‐up compliance and to evaluate sociodemographic characteristics as possible factors affecting outpatient follow‐up compliance. Design and Participants: Randomized trial of ED patients. At discharge, the intervention group had their follow‐up appointment made and the standard group was given our hospital's referral service phone number to make their own follow‐up appointment. Measurements: Outpatient clinics were called 1 month after each subject's ED discharge to ascertain if they followed‐up. Poisson regression was used to examine the effects of sociodemographic factors on follow‐up compliance. RESULTS: Of 287 eligible subjects, 250 (87%) agreed to participate. Follow‐up rates were 59% for the intervention group and 37% for the standard group (P
doi_str_mv 10.1111/j.1525-1497.2005.0216_1.x
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Objective: To compare the effects of 2 ED discharge instructional methods on outpatient follow‐up compliance and to evaluate sociodemographic characteristics as possible factors affecting outpatient follow‐up compliance. Design and Participants: Randomized trial of ED patients. At discharge, the intervention group had their follow‐up appointment made and the standard group was given our hospital's referral service phone number to make their own follow‐up appointment. Measurements: Outpatient clinics were called 1 month after each subject's ED discharge to ascertain if they followed‐up. Poisson regression was used to examine the effects of sociodemographic factors on follow‐up compliance. RESULTS: Of 287 eligible subjects, 250 (87%) agreed to participate. Follow‐up rates were 59% for the intervention group and 37% for the standard group (P&lt;.001). Having a primary care physicians appeared to increase ED patients' outpatient follow‐up compliance and having Medicaid insurance appeared to decrease outpatient follow‐up compliance, but neither of these findings was statistically significant. Conclusions: In our ED, patients who have their outpatient follow‐up appointment made at discharge have a significantly greater probability of follow‐up compliance compared with patients given standard discharge instructions. 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Objective: To compare the effects of 2 ED discharge instructional methods on outpatient follow‐up compliance and to evaluate sociodemographic characteristics as possible factors affecting outpatient follow‐up compliance. Design and Participants: Randomized trial of ED patients. At discharge, the intervention group had their follow‐up appointment made and the standard group was given our hospital's referral service phone number to make their own follow‐up appointment. Measurements: Outpatient clinics were called 1 month after each subject's ED discharge to ascertain if they followed‐up. Poisson regression was used to examine the effects of sociodemographic factors on follow‐up compliance. RESULTS: Of 287 eligible subjects, 250 (87%) agreed to participate. Follow‐up rates were 59% for the intervention group and 37% for the standard group (P&lt;.001). Having a primary care physicians appeared to increase ED patients' outpatient follow‐up compliance and having Medicaid insurance appeared to decrease outpatient follow‐up compliance, but neither of these findings was statistically significant. Conclusions: In our ED, patients who have their outpatient follow‐up appointment made at discharge have a significantly greater probability of follow‐up compliance compared with patients given standard discharge instructions. 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source Springer Nature; PubMed Central
subjects Compliance
Emergencies
emergency department
Emergency medical care
Emergency medical services
Emergency Service, Hospital - standards
Follow-Up Studies
follow‐up compliance
Government programs
Health care
Humans
Internal medicine
Original
outpatient
Outpatient care facilities
Patient Compliance
Patient Discharge
Patient Education as Topic - methods
Patient Education as Topic - standards
Patients
Physicians
Primary care
Sociodemographics
Statistical analysis
Teaching methods
Treatment Outcome
title BRIEF REPORT: Factors Affecting Outpatient Follow‐up Compliance of Emergency Department Patients
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