Healthcare leaders test a proven business strategy

Every feature of health care-quality, safety, workforce loyalty, patient experience, cost, efficiency and more-faces growing scrutiny. 1, 2 While challenges abound, successful change strategies for healthcare leaders and organizations remain elusive. In 2003, 19 healthcare organizations submitted ap...

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Bibliographic Details
Published in:Quality & Safety in Health Care 2003-12, Vol.12 (6), p.477-477
Main Author: Goonan, K
Format: Article
Language:English
Subjects:
Awards and Prizes
change management
Collaboration
Feedback
Health administration
Health care industry
Heart failure
International Cooperation
Leadership
Letter to the Editor
Market positioning
Operations management
Organizational change
Planning Techniques
Total Quality Management
United States
Workforce
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Summary:Every feature of health care-quality, safety, workforce loyalty, patient experience, cost, efficiency and more-faces growing scrutiny. 1, 2 While challenges abound, successful change strategies for healthcare leaders and organizations remain elusive. In 2003, 19 healthcare organizations submitted applications to the MBNQA documenting their approach, deployment, and results in patient care outcomes, experience of care, financial and market position, ethics, community service, workforce development and management, and other areas of performance.
ISSN:1475-3898
2044-5415
1475-3901
2044-5423
DOI:10.1136/qhc.12.6.477