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Managing Patient Trust in Managed Care
Patient trust has been identified as an important element in the patient-physician relationship. However, common features of managed care, such as risk-sharing, utilization review, and limitations on benefits, may erode the traditionally high trust that patients have in their physicians. High trust...
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| Published in: | The Milbank quarterly 2000-01, Vol.78 (4), p.609-624 |
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| Main Authors: | , |
| Format: | Article |
| Language: | English |
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| cited_by | cdi_FETCH-LOGICAL-c6117-463fe81aac6402f9c9dad5bb75fb461ae851a5d57e7a1e897517d830047ab7653 |
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| container_end_page | 624 |
| container_issue | 4 |
| container_start_page | 609 |
| container_title | The Milbank quarterly |
| container_volume | 78 |
| creator | Davies, Huw T.O. Rundall, Thomas G. |
| description | Patient trust has been identified as an important element in the patient-physician relationship. However, common features of managed care, such as risk-sharing, utilization review, and limitations on benefits, may erode the traditionally high trust that patients have in their physicians. High trust is not always justified; rather, an optimal level of trust arises from the level of interdependence between patients and physicians. This analysis of the interrelationship between patient-physician trust and some of the key facets of managed care has important implications for managed care. A return to high levels of trust may be impracticable, and new strategies for balancing trust-building efforts by caregivers with checking mechanisms accessible to patients are recommended. |
| doi_str_mv | 10.1111/1468-0009.00187 |
| format | article |
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However, common features of managed care, such as risk-sharing, utilization review, and limitations on benefits, may erode the traditionally high trust that patients have in their physicians. High trust is not always justified; rather, an optimal level of trust arises from the level of interdependence between patients and physicians. This analysis of the interrelationship between patient-physician trust and some of the key facets of managed care has important implications for managed care. 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| fulltext | fulltext |
| identifier | ISSN: 0887-378X |
| ispartof | The Milbank quarterly, 2000-01, Vol.78 (4), p.609-624 |
| issn | 0887-378X 1468-0009 |
| language | eng |
| recordid | cdi_pubmedcentral_primary_oai_pubmedcentral_nih_gov_2751173 |
| source | EBSCOhost Business Source Ultimate; Applied Social Sciences Index & Abstracts (ASSIA); International Bibliography of the Social Sciences (IBSS); Wiley-Blackwell Read & Publish Collection; PAIS Index; PubMed; JSTOR |
| subjects | Bioethics Confidentiality Diseases Doctor-patient relationship Doctor-Patient relationships Doctors Health care Health care costs Health care organizations Health maintenance organizations Health outcomes Health services Humans Managed care Managed Care Programs Managed health care Medical care Medical personnel Original Patient care Patients Physician patient relationships Physician-Patient Relations Physicians Property trusts Sociology Sociology of health and medicine Trust U.S.A United States USA |
| title | Managing Patient Trust in Managed Care |
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