Adaptation of the Patient Feedback Survey at a Community Treatment Setting

The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of vari...

Full description

Saved in:
Bibliographic Details
Published in:The American journal on addictions 2012-01, Vol.21 (1), p.63-71
Main Authors: Kolodziej, Monika E., Muchowski, Patrice M., Hamdi, Nayla R., Morrissette, Paula, McGowan, Alicen J., Weiss, Roger D.
Format: Article
Language:English
Subjects:
Ambulatory Care - methods
Ambulatory Care - standards
Cannabis
Community Mental Health Services - methods
Community Mental Health Services - standards
Feedback
Female
Health Care Surveys
Humans
Male
Narcotics Anonymous
Outcome and Process Assessment, Health Care
Outpatient treatment
Patient Preference
Psychotherapy, Group - methods
Psychotherapy, Group - standards
Quality Assurance, Health Care - methods
Research Design
Residential Treatment - methods
Residential Treatment - standards
Self-Help Groups - standards
Substance abuse
Substance-Related Disorders - psychology
Substance-Related Disorders - therapy
Therapeutic Community
Treatment methods
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The Patient Feedback Survey is a performance improvement measure designed to assess the quality of outpatient substance abuse treatment. We modified and administered this measure to 500 individuals at a multisite treatment provider. Although the feedback scores were high in general, analyses of variance showed score variability in relation to type and length of treatment. Moreover, respondents who reported any use of marijuana, cravings for substances, or mutual‐support group attendance (ie, Alcoholics Anonymous or Narcotics Anonymous) had lower feedback scores than respondents without these experiences. We highlight the importance of investigating treatment evaluations in the context of other recovery experiences. (Am J Addict 2011;21:63–71)
ISSN:1055-0496
1521-0391
DOI:10.1111/j.1521-0391.2011.00197.x