Job Frustration in Substance Abuse Counselors Working With Offenders in Prisons Versus Community Settings

Substance abuse counselors who work with offenders are facing increasing caseloads, which puts them at higher risk of job frustration. The purpose of this study was to explore differences between substance abuse counselors employed in prison versus community settings in terms of level of organizatio...

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Bibliographic Details
Published in:International journal of offender therapy and comparative criminology 2014-06, Vol.58 (6), p.718-734
Main Authors: Perkins, Elizabeth B., Oser, Carrie B.
Format: Article
Language:English
Subjects:
Adult
Attitude of Health Personnel
Burnout, Professional - psychology
Community Mental Health Services
Counseling
Criminal Justice
Data collection
Drug Abuse
Female
Frustration
Humans
Job Satisfaction
Male
Offenders
Organizational Culture
Organizational support
Prisoners - psychology
Prisons
Rehabilitation, Vocational - psychology
Risk
Social Support
Substance Abuse
Substance Abuse Treatment Centers
Substance-Related Disorders - psychology
Substance-Related Disorders - rehabilitation
United States
Work environment
Workload - psychology
Workplaces
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Summary:Substance abuse counselors who work with offenders are facing increasing caseloads, which puts them at higher risk of job frustration. The purpose of this study was to explore differences between substance abuse counselors employed in prison versus community settings in terms of level of organizational support and job frustration. This study also investigated whether organizational support was associated with job frustration after controlling for counselor characteristics and workplace setting. This was accomplished utilizing data that were collected from 267 counselors as part of the Criminal Justice Drug Abuse Treatment Studies research cooperative. Results indicated that counselors employed in community settings, as compared with those employed in prisons, are more likely to report higher levels of perceived organizational support. In addition, ordinal logistic regression results reveal that counselors who are non-White and have greater levels of organizational support have less job frustration, after controlling for counselor characteristics and workplace setting. The researches to practice implications are discussed.
ISSN:0306-624X
1552-6933
DOI:10.1177/0306624X13479347