Transforming patient experience: health web science meets medicine 2.0

Until recently, the Western biomedical paradigm has been effective in delivering health care, however this model is not positioned to tackle complex societal challenges or solve the current problems facing health care and delivery. The future of medicine requires a shift to a patient-centric model a...

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Published in:Journal of medical Internet research 2014, Vol.3 (1), p.e2-e2
Main Authors: McHattie, Lynn-Sayers, Cumming, Grant, French, Tara
Format: Article
Language:English
Subjects:
Action research
Care delivery
Chronic illnesses
Co-design
Collaboration
Communications technology
Community
Complexity theory
Creativity
Health care
Health care delivery
Infectious diseases
Innovations
Interdisciplinary approach
Interdisciplinary aspects
Internet
Lifestyles
Participation
Participatory action research
Patient care
Patient-centered care
Person centred approach
Personal health
Precision medicine
Science
Service delivery
Viewpoint
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description Until recently, the Western biomedical paradigm has been effective in delivering health care, however this model is not positioned to tackle complex societal challenges or solve the current problems facing health care and delivery. The future of medicine requires a shift to a patient-centric model and in so doing the Internet has a significant role to play. The disciplines of Health Web Science and Medicine 2.0 are pivotal to this approach. This viewpoint paper argues that these disciplines, together with the field of design, can tackle these challenges. Drawing together ideas from design practice and research, complexity theory, and participatory action research we depict design as an approach that is fundamentally social and linked to concepts of person-centered care. We discuss the role of design, specifically co-design, in understanding the social, psychological, and behavioral dimensions of illness and the implications for the design of future care towards transforming the patient experience. This paper builds on the presentations and subsequent interdisciplinary dialogue that developed from the panel session "Transforming Patient Experience: Health Web Science Meets Web 2.0" at the 2013 Medicine 2.0 conference in London.
doi_str_mv 10.2196/med20.3128
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subjects Action research
Care delivery
Chronic illnesses
Co-design
Collaboration
Communications technology
Community
Complexity theory
Creativity
Health care
Health care delivery
Infectious diseases
Innovations
Interdisciplinary approach
Interdisciplinary aspects
Internet
Lifestyles
Participation
Participatory action research
Patient care
Patient-centered care
Person centred approach
Personal health
Precision medicine
Science
Service delivery
Viewpoint
title Transforming patient experience: health web science meets medicine 2.0
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