Perception and satisfaction with quality of antenatal care services among pregnant women at the university college hospital, ibadan, Nigeria

Antenatal care is an important health service which detects and sometimes reduces the risk of complications among pregnant women. The quality of care is likely to influence effective utilization and compliance with interventions. This study evaluated clients' perception of antenatal care qualit...

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Bibliographic Details
Published in:Annals of Ibadan postgraduate medicine 2013-06, Vol.11 (1), p.22-28
Main Authors: Nwaeze, I L, Enabor, O O, Oluwasola, T A O, Aimakhu, C O
Format: Article
Language:English
Online Access:Get full text
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Summary:Antenatal care is an important health service which detects and sometimes reduces the risk of complications among pregnant women. The quality of care is likely to influence effective utilization and compliance with interventions. This study evaluated clients' perception of antenatal care quality at the University College Hospital (UCH), Ibadan and determined levels of client satisfaction. Women presenting for antenatal care at the study centre were interviewed in a cross-sectional design using a structured questionnaire. Items in the questionnaire included sociodemographic and obstetric variables, assessment of quality of amenities, waiting time and level of satisfaction. Data analysis was done using frequency tables, Chi-square cross tabulations and logistic regression. The p-value was set at P
ISSN:1597-1627