Views from Within a Narrative: Evaluating Long-Term Human–Robot Interaction in a Naturalistic Environment Using Open-Ended Scenarios

This article describes the prototyping of human–robot interactions in the University of Hertfordshire (UH) Robot House. Twelve participants took part in a long-term study in which they interacted with robots in the UH Robot House once a week for a period of 10 weeks. A prototyping method using the n...

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Bibliographic Details
Published in:Cognitive computation 2014, Vol.6 (4), p.741-759
Main Authors: Syrdal, Dag Sverre, Dautenhahn, Kerstin, Koay, Kheng Lee, Ho, Wan Ching
Format: Article
Language:English
Subjects:
Artificial Intelligence
Behavior
Biomedical and Life Sciences
Biomedicine
Computation by Abstract Devices
Computational Biology/Bioinformatics
Evaluation
Narratives
Neurosciences
Prototypes
Prototyping
Realism
Robotics
Robots
Smart houses
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Summary:This article describes the prototyping of human–robot interactions in the University of Hertfordshire (UH) Robot House. Twelve participants took part in a long-term study in which they interacted with robots in the UH Robot House once a week for a period of 10 weeks. A prototyping method using the narrative framing technique allowed participants to engage with the robots in episodic interactions that were framed using narrative to convey the impression of a continuous long-term interaction. The goal was to examine how participants responded to the scenarios and the robots as well as specific robot behaviours, such as agent migration and expressive behaviours. Evaluation of the robots and the scenarios were elicited using several measures, including the standardised System Usability Scale, an ad hoc Scenario Acceptance Scale, as well as single-item Likert scales, open-ended questionnaire items and a debriefing interview. Results suggest that participants felt that the use of this prototyping technique allowed them insight into the use of the robot, and that they accepted the use of the robot within the scenario.
ISSN:1866-9956
1866-9964
DOI:10.1007/s12559-014-9284-x