Social acceptance and population confidence in telehealth in Quebec

Access to healthcare in remote areas is difficult and telehealth could be a promising avenue if accepted by the population. The aim of this study is to assess social acceptance and population confidence in telehealth in the Province of Quebec. We conducted a survey using a questionnaire assessing th...

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Bibliographic Details
Published in:BMC health services research 2015-02, Vol.15 (1), p.72-72, Article 72
Main Authors: Poder, Thomas G, Bellemare, Christian A, Bédard, Suzanne K, Lemieux, Renald
Format: Article
Language:English
Subjects:
Adult
Cost control
Emergency medical care
Female
Health care policy
Health services
Hospitals
Humans
Male
Middle Aged
Patient satisfaction
Pilot projects
Public Opinion
Quebec
Questionnaires
Rural areas
Rural health care
Social desirability
Society
Surveys and Questionnaires
Telemedicine
Trauma care
Urban health care
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Summary:Access to healthcare in remote areas is difficult and telehealth could be a promising avenue if accepted by the population. The aim of this study is to assess social acceptance and population confidence in telehealth in the Province of Quebec. We conducted a survey using a questionnaire assessing the social acceptance of and confidence level in telehealth. Two strategies were used: 1) paper questionnaires were sent to two hospitals in Quebec; and 2) online questionnaires were randomly sent by a firm specialized in online survey to a representative sample of the population of the Province of Quebec. Respondents were all residents of the Province of Quebec and 18 years and older. Questions were scored with a four-level Likert scale. A total of 1816 questionnaires were analyzed (229 written and 1,587 online questionnaires). The socio-demographic variables in our samples, especially the online questionnaires, were fairly representative of Quebec's population. Overall, social acceptance scored at 77.71% and confidence level at 65.76%. Both scores were higher in the case of treatment (3 scenarios were proposed) vs. diagnosis (p 
ISSN:1472-6963
1472-6963
DOI:10.1186/s12913-015-0727-1