Improving care access for new patients in an outpatient gastroenterology clinic: a novel approach

We performed a quality initiative to improve our gastroenterology clinic access. A prospective quality improvement initiative was implemented in 12/2012. From 10/2011-11/2012, 35.1% new patients were seen < or =10 days. After initiation of the quality improvement initiatives from 12/2012-1/2014,...

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Bibliographic Details
Published in:Missouri medicine 2014-11, Vol.111 (6), p.512-515
Main Authors: Matteson-Kome, Michelle L, Lopez, Kristi T, Sliger, Ashley D, Mathews, Melisa J, Bechtold, Matthew L
Format: Article
Language:English
Subjects:
Additional Scientific
Ambulatory Care - methods
Ambulatory Care Facilities
Appointments and Schedules
Gastroenterology
Health Services Accessibility
Humans
Missouri
Prospective Studies
Quality Improvement
Time Factors
Waiting Lists
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Summary:We performed a quality initiative to improve our gastroenterology clinic access. A prospective quality improvement initiative was implemented in 12/2012. From 10/2011-11/2012, 35.1% new patients were seen < or =10 days. After initiation of the quality improvement initiatives from 12/2012-1/2014, 75.2% new patients were seen < or =10 days (p
ISSN:0026-6620