Safety culture of multidisciplinary teams from neonatal intensive care units of public hospitals

• Published in: Revista latino-americana de enfermagem 2019-08, Vol.27, p.e3167-e3167
• Main Authors: Notaro, Karine Antunes Marques, Corrêa, Allana Dos Reis, Tomazoni, Andréia, Rocha, Patrícia Kuerten, Manzo, Bruna Figueiredo
• Format: Article
• Language: eng ; por
• Subjects: Adult; Artigo Original; Brazil; Corporate culture; Cross-Sectional Studies; Female; Hospitals, Public - standards; Hospitals, Public - statistics & numerical data; Humans; Intensive care; Intensive Care Units, Neonatal - standards; Intensive Care Units, Neonatal - statistics & numerical data; Male; Medical personnel; Multidisciplinary teams; Neonatal care; Newborn babies; Organizational Culture; Patient Care Team - standards; Patient Care Team - statistics & numerical data; Patient safety; Patient Safety - standards; Patient Safety - statistics & numerical data; Quality of Health Care - standards; Quality of Health Care - statistics & numerical data; Safety Management - standards; Safety Management - statistics & numerical data; Statistics, Nonparametric; Surveys and Questionnaires; Time Factors; Workload - statistics & numerical data; Young Adult
• ISSN: 0104-1169; 1518-8345
• DOI: 10.1590/1518-8345.2849.3167

analyze the safety culture of multidisciplinary teams from three neonatal intensive care units of public hospitals in Minas Gerais, Brazil. a cross-sectional survey conducted with 514 health professionals, using the Hospital Survey on Patient Safety Culture; data were subjected to a descriptive statistical analysis in software R-3.3.2. the findings showed that none of the dimensions had a positive response score above 75% to be considered as a strength area. The dimension 'Nonpunitive response to error' was classified as a critical area of the patient safety culture, present in 55.45% of the responses. However, areas with potential for improvements were identified, such as 'Teamwork within units' (59.44%) and 'Supervisor/manager's expectations and actions to promote patient safety' (49.90%). none of the dimensions was considered as a strength area, which indicates safety culture has not been fully implemented in the evaluated units. A critical look at the weaknesses of the patient safety process is recommended in order to seek strategies for the adoption of a positive safety culture to benefit patients, family members and health professionals.