Artificial Intelligence-Based Application Provides Accurate Medical Triage Advice When Compared to Consensus Decisions of Healthcare Providers

Accurate medical triage is essential for improving patient outcomes and efficient healthcare delivery. Patients increasingly rely on artificial intelligence (AI)-based applications to access healthcare information, including medical triage advice. We assessed the accuracy of triage decisions provide...

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Bibliographic Details
Published in:Curēus (Palo Alto, CA) CA), 2021-08, Vol.13 (8), p.e16956-e16956
Main Authors: Delshad, Sean, Dontaraju, Venkata S, Chengat, Vipindas
Format: Article
Language:English
Subjects:
Emergency Medicine
Internal Medicine
Public Health
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Summary:Accurate medical triage is essential for improving patient outcomes and efficient healthcare delivery. Patients increasingly rely on artificial intelligence (AI)-based applications to access healthcare information, including medical triage advice. We assessed the accuracy of triage decisions provided by an AI-based application. We presented 50 clinical vignettes to the AI-based application, seven emergency medicine providers, and five internal medicine physicians. We compared the triage decisions of the AI-based application to those of the individual providers as well as their consensus decisions. When compared to the human clinicians’ consensus triage decisions, the AI-based application performed equal or better than individual human clinicians.
ISSN:2168-8184
2168-8184
DOI:10.7759/cureus.16956