Emotional Labor and Burnout of Public Health Nurses during the COVID-19 Pandemic: Mediating Effects of Perceived Health Status and Perceived Organizational Support

The purpose of this study was to identify the mediating effects of perceived health status (PHS) and perceived organizational support (POS) in the association between emotional labor and burnout in public health nurses (PHNs). The participants were 207 PHNs convenience sampled from 30 public health...

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Bibliographic Details
Published in:International journal of environmental research and public health 2022-01, Vol.19 (1), p.549
Main Authors: Kim, Mi-Na, Yoo, Yang-Sook, Cho, Ok-Hee, Hwang, Kyung-Hye
Format: Article
Language:English
Subjects:
Burnout
Burnout, Professional - epidemiology
Burnout, Psychological
Clinical nursing
Contact tracing
Coronaviruses
Correlation coefficient
Correlation coefficients
COVID-19
COVID-19 vaccines
Data collection
Disease control
Emotions
Health care
Health facilities
Health Status
Humans
Immunization
Infectious diseases
Job satisfaction
Labor
Multiple regression analysis
Nurses
Nurses, Public Health
Pandemics
Personal health
Public health
Quality of life
Questionnaires
SARS-CoV-2
Surveys and Questionnaires
Working hours
Workloads
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Summary:The purpose of this study was to identify the mediating effects of perceived health status (PHS) and perceived organizational support (POS) in the association between emotional labor and burnout in public health nurses (PHNs). The participants were 207 PHNs convenience sampled from 30 public health centers and offices in Jeju, Korea. Data regarding emotional labor, PHS, POS, and burnout were collected between February and March 2021 using a structured questionnaire. Collected data were analyzed by Pearson's correlation coefficient and multiple regression analysis. Burnout of PHNs was positively correlated with emotional labor (r = 0.64, < 0.001) and negatively correlated with PHS (r = -0.51, < 0.001) and POS (r = -0.51, < 0.001). In the association between emotional labor and burnout, PHS (B = -1.36, < 0.001) and POS (B = -0.42, = 0.001) had a partial mediating effect. Reduction of burnout among PHNs requires not only effective management of emotional labor but also personal and organizational efforts to improve PHS and POS.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph19010549